"Ordered, got what I wanted quickly. Got my lawnmower running properly again."

"Great service. Perfect parts. If your a D I Y guy. Buy here!!. "

"Waiting for part from manufacturer "

"Got the right parts at a decent price and in good time. Found shopping fairly easy. Better price than Amazon. Will purchase from Jack's again when needed. Nothing more to ask!"

"I ordered parts for my lawnmower a month ago and still haven't received anything. I think I'll just cancel the order."

"Parts were listed as available, then later canceled by seller, due to the fact they were not available. "

"If you don’t have the product don’t charge for it, just mentionne to the client honnestly before charging, that he will never receive it.




"

"chainsaw sat for 7 years. Fixed in one week for very fair price. Highly recommend"

"I placed an order for two parts for a North Star log splitter on July 29th. It is now August 28th, and my order has yet to be filled and shipped.

I have received four "Order Update" emails from Jack's, each indicating that the Status of one of the two parts that I ordered is "Extended delay from vendor." The latest "Order Update" arrived in my inbox on August 27th. In all instances, the emails indicated that the order was placed on "Yesterday."

Although I don't blame Jack's specifically, there are three of the particular part that I ordered on the North Star log splitter, so the "delayed" part is not all that unique. I have no idea why North Star can't seem to send the part to Jack's, or why Jack's let this particular part to run out within their part inventory. Meanwhile, I am "Still Waiting!!""

"Ordered on Sunday delivered next day was expecting it to take longer. "

"Parts diagram, parts were spot on. Turn around for delivery was fast. "

"One of the parts in our order was missing but was sent to us right away with no charge after we notified Jack’s. Original shipping charges to Canada were very reasonable compared to other vendors. Very satisfied over all!"

"Simple parts are always on Back order.
When looking up parts, there are no part numbers that match the diagram, this leads to ordering the wrong parts"

"Customer service is always top notch, can't get any better pricing than Jack's"

"Ordered part over one month ago from here as they advertised having it. Still have not received it . They informed me that they have to get it from the supplier ( manufacture ?) first. No estimated time to get this has been given, obviously they don’t know either. They have given periodic updates about the order although with no good news."