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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
1/5

2024-08-17

I've been waiting for my part since July 15

"still waiting for my part
"


Verified
1/5

2024-08-27

More than a month and still haven't received my order.

"More than a month and still haven't received my order!"


Verified
1/5

2024-08-27

Waiting to long

"I called to see what was going on with my order. I told them i've been waiting 3 weeks. They told me it may take up 223 more weeks before it gets shipped. So I canceled my order. I found the part on Amazon 75% cheaper."

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Verified
5/5

2024-08-27

"Order placed. Kept informed of status even though unable to deliver. "


Verified
5/5

2024-08-27

Excellent!!

"Just what I needed, excellent!!"

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Verified
1/5

2024-08-27

False Info and Poor service

"When ordering product from their website. It indicates 5-7 business day delivery. On the 30th day, I decided to cancel. Poor service. Wouldn't recommend. "

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Verified
5/5

2024-08-27

Np blower

"I needed parts for BP blower I’m working on and Jack’s had them. Good price and fast service. "

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Verified
5/5

2024-08-27

Jacks has parts for my old chainsaw!

"Parts delivery as quoted and on time. Helpful on the phone. "

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Verified
5/5

2024-08-27

Correct parts received.

"The parts needed were available. They were ordered and the order was correctly filled in a reasonable length of time."

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Verified
5/5

2024-08-27

Had my part in stock

"Fast service, delivery and good price"

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Verified
5/5

2024-08-27

Awesome

"Good prices, fast shipping, and availability."

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Verified
5/5

2024-08-26

Always good

"Got what I needed, when I needed it, for a fair and reasonable price. What more can one ask for? "


Verified
5/5

2024-08-26

Spool Cap Retainers

"Found you online while I was looking to replace a worn-out Toro Edger Spool Cap Retainer. I called on a Saturday afternoon and ordered two Retainers. Unfortunately, although they arrived within a few days, they were just a bit too large and didn't fit the Spool Well properly. I called again and reordered two more. They arrived a few days later and fit perfectly. I thought I would receive instructions for returning the two larger Retainers, but didn't, so I called and was told not to bother as it would not be cost-effective. I received a refund in my checking account a few days later, and I am very satisfied with the overall outcome. I have saved your contact information as I will call you again if I have any more problems...Thank you...
"

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Verified
3/5

2024-08-26

Part

"Good to deal with just waiting on parts to be restocked "

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Verified
4/5

2024-08-26

Parts arrived on time

"My experience is good, but I didn't apparently order the right roller for my riding mower. That is more my fault than jacks. I am going to order the correct part when I have time in the next week or so."

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