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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-08-30

Mulch plug

"It was great part arrived on time and was exactly as description I will order from them in future"

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Verified
1/5

2024-08-30

Did not have Northern Tool Parts

"I had a lifting cart from Northern Tools. Jacks did not have the parts I needed. I understand that Jacks was bought by Northern tools and would supply the parts. I do not blame Jacks. Their service department was very professional and friendly.

This cart I bought from Northern Tools was a $2000.00 piece of crap. I will never buy from them again.
"

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Verified
2/5

2024-08-30

slow

"mehh. it ok not the best. "

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Verified
5/5

2024-08-30

Echo weed eater 210 model

"Hi, I looked on line and they were the only one who had my part's I need and shipping in Good timing .thank you. But the company echo never reimbursed me on the parts I ordered from you Guy's. Remember they said they covered the warranty.but you have to take it to a Dealer for coverage warranty. You can't fix it yourself for warranty coverage . I think a warranty is a warranty no matter what it is. Thanks for your service."

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Verified
2/5

2024-08-30

I mean... my stuff is on back order

"So I cant really give an accurate review of this site... All of my stuff is on back order from the manufacturer. I know that's not Jacks fault. Jacks has updated me multiple times telling me my stuff isn't available yet and updating the next expected availability date. Not sure why you're allowed to purchase out of stock stuff but that's whatever. It's a little odd that their system would send out a review me option before shipping stuff. I assume its automated but still. I'll update if and when I get my order. "

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Verified
5/5

2024-08-30

Always receive in a timely manner

"Great service and always on time"

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Verified
1/5

2024-08-30

Still waiting for parts!!!!!

"I ordered and paid for parts. It’s been several weeks. Still waiting for delivery."


Verified
5/5

2024-08-30

Go-to

"I'm not a repair business , just a guy that takes care of my own equipment , so I don't buy a lot. But when I need something , Jacks is my "go-to" place."


Verified
1/5

2024-08-30

No part

"It has been a month and I am still waiting for you to ship part. If you can't get it why tell customers that it's on backorder and refund their money."


Verified
5/5

2024-08-30

Great service!

"Online order was shipped and delivered exceptionally quick. All the correct parts."

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Verified
5/5

2024-08-30

"No problems, order was delivered as promised."

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Verified
5/5

2024-08-30

Choke linkage

"24 year old John deere 345, exact part I needed!!"

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Verified
5/5

2024-08-30

Stopping items that I didn’t need

"No longer needed parts and he stopped them from being delivered "

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Verified
1/5

2024-08-30

Nevers livres part

"J attend que ca bouge et je cherche le remboursement "

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Verified
1/5

2024-08-29

Where is my order?

"If I would have know it wouldn't be here in a month, I would have ordered somewhere else! Still no updated time frame for delivery."

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