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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-08-26

Replace don't repair

"Ordered the exact Honda carb and gaskets for my Troy bilt mower. Perfect part, fast delivery and easy repair. Thanks Jack's"

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Verified
1/5

2024-08-26

Out of stock

"Ordermonths ago and still "


Verified
1/5

2024-08-26

30 days and still no part delivered

"Order part on 7/27/24. 8/26/24 still no part and still being told there is a delay "


Verified
5/5

2024-08-26

Good

"Right parts on time very good experience. "

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Verified
5/5

2024-08-26

Jack's Small Engine is Great!!

"Ordered belts for our Swisher Mower from Jack's.
Hard to find those particular belts. Jack's had them and shipped them as soon as they got them in stock.
Highly recommend Jack's Small Engines.
"

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Verified
1/5

2024-08-26

Sad

"I ordered a gas cap. It eventually came, but was not as represented.. It was much to small. Shipping was as expensive as the cap. Just a disappointing experience. I expected more from Jack's."

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Verified
1/5

2024-08-26

Sprayer motor

"I order a sprayer motor in the middle of June and have not received it yet "


Verified
1/5

2024-08-26

Incorrectly stated leed times on website

"Leed times were stated as 10 days from manufacturer. It has been 3 weeks now and still waiting on the part with no explanation why this part is backed up. "


Verified
3/5

2024-08-26

BACKORDER

"Everything is always on backorder."

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Verified
2/5

2024-08-26

Late shipping

"Part was not in stock which I did not know when ordered. No offer two cancel "


Verified
5/5

2024-08-25

Had in stock

"Parts were installed and delivered very promptly"

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Verified
1/5

2024-08-25

I have not received what I ordered to date

"The Order is not received "


Verified
5/5

2024-08-25

Gold standard of online retailers

"Ended up canceling my order because of a change in plans and Jacks made it an easy, seamless experience. Great prices and service. "

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Verified
2/5

2024-08-25

Product expected months late

"Was told product expected in November, it’s currently August. Not to happy with this. Website should have stated not available, or backordered. I already paid for said product. "


Verified
4/5

2024-08-25

Good pricing

"Good pricing, Web site could use some work!"

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