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Product & services pricing
3.65/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-08-22

Excellent Selection... Great Prices... Jacks Doesn't Disappoint !!

"I have ordered numerous times from Jack's and have easily found what I was looking for 99.9% of the time on their website. Prices are unbeatable and all the items are high quality. Shipping is fast and hassle free. "

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Verified
5/5

2024-08-22

Parts

"Web site is easy to use and getting parts for my equipment. fast shipping"

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Verified
5/5

2024-08-22

I have dealt with them before.

"Absolutely no problem at all "

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Verified
3/5

2024-08-22

Not happy

"When ordered part it was showing in stock. Placed the order waited two weeks hadn't heard any updates. Contact seller which they checked. Apparently the item has been discontinued. Not happy as I should of been contacted regarding this

"

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Verified
5/5

2024-08-22

Great Service

"Ordered part and got what I was supposed to get and quickly "

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Verified
1/5

2024-08-22

bolt size

"bigger is better,,, ordered bolt came in 1.5 inchs long, three time I was sent the same bolt after explaining the bolt needed to be 3" long. sent all three back, waiting for refund."

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Verified
5/5

2024-08-22

Parts

"Fast service and received all parts ordered at one time"

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Verified
5/5

2024-08-21

The right parts delivered quickly

"See review title. An amazing number of parts available and they do ship very fast. "

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Verified
1/5

2024-08-21

Not good

"My order was missing 2 parts, I was never contacted to ask about substituting parts or canceling order. When I did get them two of the parts were rusty. "

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Verified
2/5

2024-08-21

sad state of final result

"the Ordering part was ok . the final result wasa 2wk+ wait .... for a BAD part . i had to REPAIR the valve for USE . in the repair i found a LOOSE SCREW , apparently a factory attempt to remedy , but not even close . valve had to be polished to work at all AND so screw could be tighten properly as it retain the CRITICAL centering spring . the Email human said ; RETURN ALL or ABSOLUTELY NO other remedy ; no discount or discount offer if order more "stuff" . i could NOT wait ANOTHER 2-3 weeks . machine needed to be WORKING with a PROPER factory part .... well , a definitively , REPAIRED "new part" , now ....
so , that the short of ; i doubt i will EVER order again from jack's .
"

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Verified
1/5

2024-08-21

Purchased 2 springs and received 1.

"The second package had a hole at the bottom and the product was missing. The product was ordered from another company. Jack's should have noticed the situation, as they packaged and shipped the products to me."

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Verified
2/5

2024-08-21

Waiting

"Have not received any of the 2 item I order "


Verified
3/5

2024-08-21

Very satisfied!

"All good but took too long to arrive (part)"

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Verified
5/5

2024-08-21

Generator parts

"Very good
Parts were correct ones I needed and arrived on time. Called to check on my order and my questions were answered .


"


Verified
5/5

2024-08-21

trimmer parts

"I like working with Jack's. They seem to have the parts I need and at a good price."

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