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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-08-22

Shindaiwa shaft

"Worked great , hard to find parts for T270 "

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Verified
1/5

2024-08-22

Totally Unresponsive!

"After placing an order online I never heard another thing about my order. I checked order status that had no information. I contacted the company and no one responded. After a month of no response I ordered my parts elsewhere. I will avoid Jack’s in the future. "

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Verified
5/5

2024-08-22

Items arrived earlier than expected

"Had a need for an unusual part and was expecting it to take upwards of 10 days to arrive, as mentioned when I placed the order. Was happy to get the whole order within two days of ordering. Very pleased. "

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Verified
5/5

2024-08-22

Great price

"Great price, quick delivery, product as described. What more could you want "

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Verified
1/5

2024-08-22

poor

"I placed my order about 5 or 6 weeks ago and still have not received my order, I keep getting messages that only parts of my order is ready to ship but they are still waiting on one more part before they will send out the complete order"


Verified
1/5

2024-08-22

still have not gotten order

"You are wanting me to review you when you still have not delivered what I ordered. I still do not have eta from you, just emails waiting on vender, it has been weeks, I think you pick up the phone and call them and see what has happened and when this will arrive."


Verified
1/5

2024-08-22

Poor communication.

". Just an email every week stating, "extended lead time". No effort in getting materials that customers have already paid for"

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Overall customer service

Verified
5/5

2024-08-22

Good customer service

"Very helpful in return process "

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Verified
5/5

2024-08-22

Excellent Selection... Great Prices... Jacks Doesn't Disappoint !!

"I have ordered numerous times from Jack's and have easily found what I was looking for 99.9% of the time on their website. Prices are unbeatable and all the items are high quality. Shipping is fast and hassle free. "

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Verified
5/5

2024-08-22

Parts

"Web site is easy to use and getting parts for my equipment. fast shipping"

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Verified
5/5

2024-08-22

I have dealt with them before.

"Absolutely no problem at all "

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Verified
3/5

2024-08-22

Not happy

"When ordered part it was showing in stock. Placed the order waited two weeks hadn't heard any updates. Contact seller which they checked. Apparently the item has been discontinued. Not happy as I should of been contacted regarding this

"

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Verified
5/5

2024-08-22

Great Service

"Ordered part and got what I was supposed to get and quickly "

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Verified
1/5

2024-08-22

bolt size

"bigger is better,,, ordered bolt came in 1.5 inchs long, three time I was sent the same bolt after explaining the bolt needed to be 3" long. sent all three back, waiting for refund."

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Verified
5/5

2024-08-22

Parts

"Fast service and received all parts ordered at one time"

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