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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.59/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
2/5

2024-08-07

In stock?

"I cancelled an order with another company because the part I needed had been out of stock for over a month. I then ordered the part, that was listed as in stock, but later found out it was NOT in stock. So I’ve now waited over a month and it is still not in stock. Very disappointing and misleading. "


Verified
5/5

2024-08-07

Toro parts

"Parts fit perfect and arrived quick "

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Verified
2/5

2024-08-07

Never got my parts been over a month

"Still waiting on my parts "

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Verified
5/5

2024-08-07

Great follow up

"Package came partially opened and parts were missing. They immediately made good no questions asked."


Verified
5/5

2024-08-07

Right part

"Needed the part for my weed eater."

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Verified
1/5

2024-08-07

No part

"I never received my parts"

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Verified
5/5

2024-08-07

Carbureter kit

"Fast delivery, excellent product, great price-very pleased-great experience"

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Verified
4/5

2024-08-07

Grizzly

"Ordered a motion link took a bit for delivery as it was back ordered but it was easy to order and was exactly as I needed...Thank you"

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Verified
2/5

2024-08-07

Never got my part

"Ordered 2 small parts and one was not in stock. Never informed me that it was a discontinued part. Just shipped the one they had and never told me I wasn’t getting the other item until I called to ask what was going on and for a refund. I like supporting smaller businesses but their customer service was very unimpressive. Will not order from them again."


Verified
5/5

2024-08-07

Zero turn spindle

"I received the spindle for 48” gravely zt hd zero turn lawnmower. It was like looking at original part. Perfect fits! I will buy again. UPS shipped it to Jackson then flew it to California then flew it back to Jackson then to my house. "

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Verified
5/5

2024-08-07

Top Service

"The service was prompt and the prices reasonable. Probably the best parts web site I have ever used."

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Verified
3/5

2024-08-06

Not too bad

"On the page it tells you that the items are in stock But after you paid they send you a message telling you that they have to order it and that you have to wait about two or three weeks So that they receive it and another week So that you can receive it"

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Verified
5/5

2024-08-06

Very happy

"They looked after my needs and received the goods very quick. I'm very happy and would order from Jack's again . Thank you "

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Verified
5/5

2024-08-06

41 year old Toro mower still running strong

"Purchased a new rear wheel and drive belt for my 41 year old Toro Rear Bagger. Thanks to Jacks Small Engines replacement parts were not a problem. They arrived quickly after placing the order."

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Verified
5/5

2024-08-06

"Always comes through for me"

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