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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.59/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
1/5

2024-08-04

Part not delivered

"Placed order in early July it is now August and no part!"

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Verified
5/5

2024-08-04

Satisfaction

"Timely process and delivery"


Verified
5/5

2024-08-04

parts were perfect, thanks

"great company to do business with"


Verified
5/5

2024-08-04

Dishwasher parts

"Good parts diagram easy to order "

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Verified
1/5

2024-08-04

Parts never arrived

"This is not the norm for Jack's, but when it does happen, it's bad for the buyer."


Verified
5/5

2024-08-03

Top Class

"Got exactly what i wanted in a timely way"

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Verified
5/5

2024-08-03

"Got my parts in a very timely manner. Thanks to all! Kevin"

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Verified
5/5

2024-08-03

Always good

"Always good parts and service"

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Verified
2/5

2024-08-03

Delivery

"I got what I ordered, but I could have gone to a couple local stores and got everything in a day.
I was hoping to save a trip to several stores.
It took almost 3 weeks to get my order.
"

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Verified
3/5

2024-08-03

Satisfied with product

"Wasn’t delivered fast enough"

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Verified
1/5

2024-08-03

No part

"Ordered part weeks later unable to get part then don't list part!"

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Verified
3/5

2024-08-03

The steering kit assembly replacement design wasn't the same as the original. It does mount ok,but with weaker material.

"Waiting on the part was a little bit discouraging due to the fact of not using my 90's Roper lawn and garden mower,had to mow with a push mower.The problem is with the steering shaft on the Remanufactured kit too thin compared to the Roper steering shaft also too short.I'LL have to modify my own coupling to attach the original steering shaft or weld to attach it.It would be ok if it Lasts.There were no instructions for the reman and would 've been nice about some update on the unit in question.I like the service but at times when these parts are not being made we have to scavage thru the junk piles.
"

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Verified
5/5

2024-08-03

Mower deck parts

"Every thing fit perfect if I need parts again I know where to go "


Verified
5/5

2024-08-01

Great way to find the parts you need

"I was missing a very specific piece to my mother-in-law's riding mower. Thanks to Jack's having blueprints that break down every single part on the mower, I was able to order exactly what I needed, and after shipping the price was under $20. The package arrived in two days, and the mower was up and running. Thank you for the great experience! I will order from Jacks Small Engines next time I need a part."

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Verified
2/5

2024-08-03

Never received part

"Said was available on website never received part"

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