"I purchased an adapter for a radio. It did not work with my sangean radio and Jameco’s support tech Erwin this told me how to modify the adapter. Jameco support group is great!
advised me how to correct "

"Ordered some parts that ended up being identified incorrectly on their website. Tried to get the problem resolved but the poor communication just added to the website issue and the fact that they really didn't seem to care. After numerous attempts to rectify the problem and adding in the cost which was around $20. it just worth any more of my time.....but I definitely would not recommend ordering anything from this company
"

"Ordered a grab bag of electronic components which was advertised as containing dozens of useful components. Of the 3.5 lbs of contacts, over 2.5lbs were absolute junk or items that were not electronic components (like a laser pointer and an accessory for a specific Phillips direct TV). The price charged for this item is way too high in consideration to the number of useful components received. I wrote to the company about my dissatisfaction about a week ago, but as of this time received no reply. I have been satisfied with other purchases from Jameco. "

"My schoolmates ordered 30 microcontroller kits from them, half of the servos were not working properly, we wrote emails to the customer department at jameco electronics, to make the long story short they offered us a free shipping on our next order, yeah, no, thanks. Way to disappoint a bunch of enthusiastic high school students."

"I've used Jameco since the '80's and have never been disappointed once. I purchased my first PC through a PC-XT and many different kits and parts over the years. You won't be disappointed with their service."

"I am a retired electrical engineer who likes to tinker with electronic circuits. when I am ready to start a new project - I select my parts from my trusty Jameco catalog. They are super convenient to order from and ship quickly. They have a large inventory of commonly available parts. "

"I've been shopping through Jameco for years. They don't always have everything I need, but they have always had the lowest price on shipping with fastest delivery. Quality has always held up. It's amazing to have a local resource like Jameco."

"Placed an order on line for a RJ45 Crimping Tool yesterday for pick up at the Belmont CA location. It was the last one in stock and I wanted to ensure it was available when I arrived. After the two women at the Will Call Desk brought out the tool I said I would like to add some Cat5 wire and RJ45 connectors. They directed me to the computer on the counter that is set up for catalog searches. After a few failed attempts to locate the items I requested some assistance. The items are very common and this should be a quick transaction. Well a gentleman came out and rather than help with my request proceeded to give me a tutorial on the computer catalog again just like the two women? He did add one bit of incorrect information, when he browsed Cat5 network cable he came across Cat5e I asked if the e stood for exterior as I was looking for a cable rated for exterior use, He said Yes.... Wow, really??? Needless to say I did not purchase the crimping tool or any of the other items I needed. Left the store in disgust and had to make my purchase at the Home Depot. When Home Depot puts your company to shame it's time to close your doors. I don't get it, I just wanted to purchase a better quality tool, cable and connectors than Home Depot offers. I've been to this location in the past and they were very helpful, suggesting options for items that were not in my field of expertise. Very disappointing and I will never go back. "

"So they did send me a new one, it was just DOA. they are working on another RMA. "

"It took three weeks for Jameco to realize they accepted a payment made via PayPal that wasn't associated with an order. Before the money was ultimately refunded, I'd placed another order with Jameco. The next day I received notification that a payment was being refunded back to my PayPal account.

Now the timing was unfortunate. I made a purchase one day and received the notice of a refund the next day. Putting the two together, I thought the refund was for my most recent order, so I ordered similar items from a different supplier. I found out today that Jameco shipped the most recent order and that the refund was for an order that was never placed but charged for. As a result, I'll either have twice as many items as I need (and have paid for) or I'll have to pay postage to return the items to Jameco. Either way, I'm out money because it took them three weeks to realize they owed me a refund.

What's ironic is that at least three Jameco employees, over the course of a few hours spread between them, managed to save the company less than $5, losing me as a customer in the process. That's a textbook definition of "cutting off your nose to spite your face."

Is this really the kind of company you'd trust your money to?"

"This place is amazing. If you are a tinkerer, then order their catalog and have fun.
We are lucky enough to live close enough to their office to do pickups and have been able to call ahead and get something within an hour, even on New Year's Eve. The front office staff, especially Elizabeth, is so well organized and efficient, doing business with them is a pleasure.
Highly recommend this company. Its our number one go to."

"Jameco has fantastic customer service and very fast turn around for orders.

Vivian
San Rafael, CA"

"Great service should be recognized. Having the right product at a fair price is always number one, but that is just part of Jameco's complete package. Jameco has been spot on with helping us decide what works for our application. Communicating with us during the process to keep us updated on progress of our order. Allowing us to keep our customers informed. Delivery time is speedy and within estimated period. Your product and customer service is the best money can buy. "

"Jameco has unique products that I can't find at other larger suppliers, their shipping is fast, and prices are reasonable. They can use USPS for shipping which for small light orders saves a lot over UPS and Fedex. Customer service is excellent, and their web interface allows me to save items I order regularly which saves me time. I have had to return one shipment and Jameco refunded my money promptly with no headaches."

"Whenever I need to build a power supply or amplifier I reach for my Jameco catalog because they offer reasonably priced components for the experimenter/hobbyist. I do not need MIL grade components at military component prices.
Also their ordering is super simple - just call up the quick order screen and type in the part numbers of your components selected from their catalog. They ship super fast and my parts are always what I ordered!!!! I have never received a wrong part or ever had to return a defective part.
"