"Poor service - order was cancelled and refunded without any correspondence. "
"JOYFUL AND PAINLESS.....THANK YOU"
"Thanks for your excellent products and fast, efficient online ordering!"
"Great prices ,fast and easy check out"
"Car paint was less expensive than Walmart's cost and at the same time to order the 6 cans of paint through J&B shipping choices I chose the 6.95 shipment 2-5 days and my total came to 52. but with Walmart it came to $102. I couldn't believe it shipping cost was as much as the paint."
"No sweat checking out. And I would have liked a clear coat to go along with the paint I ordered...but it wasn't available. kInda weird...
"
"great price
would have been nice to use the coupon code 29602 can't complain we will see when it gets here.
Always suspicious when asked to review before i receive the tool.. will follow up for sure.
I buy a lot of tools so coupons would be nice to get, i live 2 mins from a harbor freight and would love to give my money to JB
if you are the real deal i will spread the word on amazon to shop here first...
looking forward,
Dr. Steve...
"
"Advertised everywhere about their 2 day delivery. Well, I ordered Wednesday April, 18th. It is now Wednesday April, 25th. Still no package. "
"Buyers beware, there is no customer service, they don’t even list a contact number on their website. That should have been MY red flag. Oh well, we liveand learn. If you buy, you are on your on. Good Luck with that one."
"Terrible service! Ordered pallet jack they charged my credit card immediately Feb 15th still don't have it March 13th. No way to phone them, poor email response. Don't buy from them"
"They sent us 4 sets of dollies without bolts and 1 set of wheels. No big deal right? We waited....and waited..sent numerous emails with return responses that we'll get back with you...and waited.... and waited....
Still waiting to get resolution after 4 weeks. HUH?
"
"paid for 2 day shipping .arriving in 4 days."
"Ordered a knife from them off Amazon on December 26th. Got an e-mail from Amazon about a week later letting me know that my order had not shipped, and I could cancel if I wanted to. Waited a few days to see if they were just behind. Finally went to cancel with Amazon, and was informed that I'd need to contact JB in order to cancel the order.
I promptly e-mail them letting them know about my order; after some back-and-forth, I find out the knife I ordered is out of stock, and won't be in stock for two weeks (it's now Jan. 14). I ask them to just ship the knife when they get it in stock because I couldn't find the exact one I wanted anywhere else; I'm told this won't be a problem, they'll ship it as soon as they get it. At the end of January, I get an e-mail from Amazon letting me know that my order has been cancelled because the item is out of stock.
Others seem to have had good experiences with them, I suppose, but I definitely wouldn't recommend ordering anything from them. My customer service experience was terrible and I still have no knife."
"Was looking a charger and extra battery and ordered it from JB Tools .I read all the specs and item description and it stated "INCLUDES STINGER BATTERY" When talking to them they first wanted a picture of the item I bought which was stupid cause they also wanted my order number which shows what the item was. Then a sent them a screen shot showing they advertised the battery included. They told me they are only human and would not send me the battery. False Advertising to get a sale. "
"Terrible! They sent the wrong item and faught giving a refund. I had to bring in my bank as a fraud claim. No wonder they have 30 BBB complaints. "