"Excellent refurbished products at fair prices. However the workmanship warranty should be longer than 90 days!"
"Product was not as it was specified refund was requested but never given"
"I bought an ipad air from JemJem via the Best Buy Marketplace. After 6 weeks of use by our 8-year old son for 2 hours a day (our daily limit), it kept crashing and the screen would flicker and fade out. Jem Jem refused to even entertain a discussion on it, saying it had expired past its 30 day warranty. Best Buy also washed its hands of us, and wouldn't even accept the tablet for a Geek Squad diagnosis. Upon taking it to our local Apple Store, we were told that a poor refurbish most likely led to the "kernel panic" bug we were experiencing. Did both soft and hard resets; the device is unusable and worthless. Apple won't even give us a $20 credit for spare parts. Jem Jem won't disclose the history of the device to us, nor offer any help or credit. What a horrible experience. We just donated $425 to Jem Jem. Buyer beware. Do not shop here. "
"The phone was in great condition and my daughter loves it!"
"Product arrived as advertised. "
"Only disappointment was that it did not arrive sooner. Phone looks great not using just yet gotta put SIM card in and test."
"Wow, double whammy on my end. They shipped me an iPad that was glitchy! The screen would turn black intermittently and it's supposed to be thoroughly tested?? I shipped it back after 2 days for an exchange.. confirmed receipt on their end via tracking, but received no calls, no email, no update. Assuming all is well... NOT! After 10 days I called them only to be told I locked the iCloud account to an iPad that I could not even use! They told me the return is on hold because of this! I had to argue that I could not have locked it because I could not get past the glitchy screen in the first place! What a JOKE of a company! NEVER BUYING FROM THIS SITE AGAIN!!!"
"I Love my new phone. It looks brand new, and works great. I've had no issues. Jemjem was fast, efficient and had exactly what I was looking for.
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"It was goooooooooooooooooooooooooooooooooooood"
"it was a refurbished ipad, but it was faulty. The screen looked fine except for the chip at the bottom of it and the touch screen worked ok except for the top of the ipad it didn't work."
"i am dis-pointed after saw the product. this completely used one which is almost going to dead."
"This was a gift and she loves it. The refurbished iphone came in great shape. The only spot with wear and tear that was noticeable, was where the charger plugs in. The phone is working great and we are happy with the purchase."
"I still have not received my shipment. The site said 5-7 days. :-("
"Arrived quickly and as described. Very easy transaction."
"Just as described, shipped quick, received in good condition at a great price! Will work with them again!"