"Ordered my 10 year old son an ipod 4th generation. Was very pleased with the cheap price and fast delivery process. The ipod did have some scratches on the back but I was expecting that due to it being refurbished. "

"The phone came in as advertised however, I requested expedited shipping but they used USPS. It took USPS 9 days to get it to me. Jemjem did refund the expedition fee but my son had to go without a phone. "

"Got the iPhone on the day it was promised. It was in great shape and works perfectly! I would definitely use JemJem again!"

"Terrible experience. Phone was unusable"

"Product quality is good. Delivery and despatch information was wrong. It is impossible to contact them over phone. One needs wait for20 to 30 minutes, eventhen one has to be lucky to get them on phone,"

"Great service! Quick response and on time. "

"Did not get my order and after a week of waiting i was told that i was going to get a refund after i had got a shipping confirmation."

"Item received as advertised

Very good condition

Thank you.

JD"

"Got in pretty good time.. good quality product"

"I love Jem Jem, I like their prices and have the ability to track my package. The phone had some scratches very light. But I would recommend it since they are nice people and try to make the costumer satisfied. "

"Got the product as per my expectation. It's very nice experience in shopping and will buy more products in future..."

"I will not order from this store again. I did not receive all of the items I had ordered. I called everyday for a week asking them about my item. I heard twice that I should be recieving my item in three to five days. When I didn't receive it, I called and now I have to fill out a claim form. This is ridiculous. They should have told me the first time I called. The service is horrible. You have to wait fifteen minutes to call anyone. I will not order from them again. "

"the phone I got from you doesn't hold charge very long."

"Product was better than advertised. Amazed how easy it was to order and the shipment arrived on time. Jemjem has me now as a loyal customer. "

"I order an iPhone 5 to replace one that got stolen and paid for expedited shipping, but after a week it has been lost in shipping and is 4 days past the stated delivery date and no one at jemjem will help me. They just keep telling me to call USPS because they fulfilled their obligation. This is ridiculous. Any other retailer would have looked into this on there own. This might be the worst customer service I have experienced from any retailer ever. I will never buy another item from them or recommend them to others. "