"Purchased an iPhone 5 for my daughter for graduation for $429 & she's had it 3 months & now it doesn't work. Husband called jemjem & they wouldn't even attempt to help. GREAT CUSTOMER SERVICE...NOT!!!! Can't believe how quick they were to dismiss the whole thing & we can forget about getting a replacement(not that we would want one from them) so now we are stuck paying for NOTHING!!!! DONT SHOP AT JEMJEM!!!!!! "
"I ordered 3 items which I was charged for and only received 1! I wrote an email and 2 days later I have not received any type of update other than the automated response stating "we got your email".
NOT HAPPY AT ALL!!"
"I ordered iphone 4S 16GB unlocked which got delivered within time. Overall the phone looks gr8 and I am very happy about it. absolutely new and delivered as per the expectation."
"Very satisfied with items purchased. Shipping was suppose to be 5-7 days. Received one in 6 days other took 11 days. Never received tracking number on 1st item. Overall guess everything "OK""
"My Order supposed arrive on Friday and scheduled my trip based on that so the order did not arrive on Friday and I flew away to Europe w/o the iPad so very good deal or product However did not arrive and I redirected it to a different address since I am no longer at that address.
Sorry the truth is only one."
"This phone does not work, if phone is not in usage the date and time of the phone will not change. Also phone has no access to iTunes store nor App store. I will like to return this phone immediately."
"This is my second purchase from Jem Jem. In both instances, the experience and the products have been flawless."
" the charge is not working no good please sent another"
"It's been a week and I have not gotten a delivery notice or tracking number. I called customer service and they said they cannot find my order. This is very frustrating."
"excellent condition and fast delivery - will use you again"
"the product i got has more dents,scratches and not worth of 151 dollars.i'm totally disappointed with it."
"I bought a refurbished iPad 4 and it was just like new. I had no problems at all. JemJem kept me informed about my order every step of the way. "
"They are doing good but we just misunderstood. I will buy next time."
"Hello .. Good evening,
I am very unhappy with the last purchase I made here today my product does not come up to me, even me contacting several and several times to change the address well before reaching me, yet my efforts have not been resolved to this day, I would which in this now open channel please help me to solve this impasse. I bought an iphone here and was sent to a place even I saying not to send it would not have anyone else at that address, now ask to have elsewhere, because even already paid for it and already have passed 11 days and nothing."
"Was trying to order a iPad Air and had received an email that they were in stock. I went online 5 minutes after receiving the email and made my purchase, and paid for expedited shipping. I received a "shipping confirmation" and everything appeared to be in order. However for the next 2-3 weeks I had to call to see where my order was. Each person I spoke with told me something different. One day, it was that they were out of stock but have new ones coming in that day to be shipped out. The next day it was that they were in stock and I should get more shipping information soon. Each day it was something different. Then finally after 3 weeks of going back and forth I finally get a phone call offering me a lesser product for a whole $25 off. No thanks!!! At that point I asked for my money back. That took another 3 weeks to get back and only after I had to call my bank to intervene . This company is a joke"