"Great rice, and delivered as advertised. Thanks!"

"Great product at a very fair price. Quick delivery and excellent mailing packaging."

"The iPad3 that I ordered was in a very bad condition: you can lift the screen from the bottom, the speaker isn't working, all four corners had dents with one having a hole in it"

"Ordered the iphone 6 plus 128GB, but had to settle for 64GB model little disappointed but it is working out"

"Ordered a refurbished iPhone 5S. It was delivered within a few days. Arrived in great condition. Worked great right out of the box. Have used it for a few days. So far, so good. Would love to have had some earbuds included.
Otherwise, great deal for the money. Will probably purchase a second one for my daughter.
"

"Received great service from JemsJems. I ordered 2 ipads 1 and they were in great shape. I decided to sent them back and ordered 2 Ipad 3's because they are more upgradeable for my classroom. My return/refund were handled very quickly and without any hassles! I can't wait to get my ipad 3's !!!!! I recommend JemsJems!!
"

"I get a prompt response whenever I call, either to inquire on a new item or even to do a cancellation."

"Its been over a week since we place this order and product is still on the way."

"Was delivered in a reasonable amount of time.. Very pleased with the appearance and safe wrapping."

"Paid extra for 2-3 day delivery and it has been a week and still haven't received my item. Have been satisfied with orders previously but dissatisfied so far. Scheduled to receive the item sometime today."

"I purchased an iPhone 5 and didn't make sure it was compatible with verizon. I sent it back, they were quick to refund my money, I ordered a new phone making sure it was one for verizon however when I tried to activate the phone they could not find it in the database and therefore could not be activated. I will have to return this one as well."

"Updated: The company never did send me an updated shipping notice until a few hours before the product arrived safely at my house. But the iPhone I got was in near-perfect shape. I would rate them as a really good company with an absolutely awful shipping department. In the end, I am quite satisfied with the product I received - even if I was a little frustrated in the process.

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Company sent fake shipping notice for an item never shipped, lied about progress, and finally admitted they lied about the item even being in stock.

They promised to ship out a replacement order on Friday the 15th and guarantteed a real shipment notice by Friday night. But as of Sunday there is no notice, my account with them shows the order shipped a week ago and my credit card was charged a week ago.

Liars, crooks and criminals. As of Monday, both PayPal and my credit card company with be getting a fraud complaint a along with the USPS.

"

"was very happy with my purchase until 5 seconds after it was on it went blank but i gave them 2 stars but if i could i would give their customer support 5 stars they were very helpful and said when i get the exchange they will make sure it works"

"Monday, May 11: I ordered a refurbished iPad on their website. It was tagged "clearance" with a great price. Within just five hours, they emailed to tell me that the package was SHIPPED and provided a UPS tracking number. I was very impressed. Tuesday, May 12: The tracking result ("Order Processed: Ready for UPS") was never updated for more than 24 hours. Suspicion seeped in, and I began to read their customer reviews on ResellerRatings.com, which I had just skimmed before ordering. Now all the one-star reviews made much more sense to me, many of them referring to the mystery of never-updated tracking results. Wednesday, May 13: My suspicion turned into a firm belief. At night I emailed them and said, "I want to cancel my order if you don't have the product." Thursday, May 14: In the afternoon they emailed back, very curtly, admitting that the product was on backorder. They refunded me promptly.
Judging from the number of similar negative reviews and the matter-of-fact response from the customer service, my experience probably was not an isolated event, but an example of how they routinely "ship" products that they don't have yet. This is an insult on the entire industry that has grown on mutual trust between people who have never seen each other, and I have no idea why high-profile vendors such as BestBuy and NewEgg are still affiliated with this company."

"Great prices! Very happy with the service. Quick shipping of the item. Customer service helped with a small issue. Great company. I would recommend it."