"Made an order of two phones on May 16th and paid for 2 day delivery. After three days from the notice that it had been mailed I called and found it was not yet mailed. They refunded my $9 for the faster delivery and assured me it would be mailed that day. Today I get an email that due to volume of orders it would not be mailed until next Wednesday. I wanted the phones for moving to Greece. I depart on Thursday next week so you can see they not only completely failed me but evidently lied to me on the phone."

"My order did come a little late because they had a bad order of cases. But I'm also thankful for that! They didn't want to give me a bad deal. I'm actually writing this review on my new iPad! I'm very pleased with this company."

"I am very happy with my recent iPhone 5C. This is the second one I purchased for another family member from Jemjem !! ????"

"The sent a defective phone. Didn't boot up right out of the box. Do not waste your time. Customer service was quick to reply, but in all I wasted 3 weeks with them. Just buy off Craigslist."

"Item shipped timely, and in great condition! Better than expected for a used and refurbished item, will definitely shop here again and tell everyone about the great experience!
"

"Product was as described and arrived in timely manner. Customer support was very helpful with setup questions I had for the iPhone 5c I purchased. This is my 3rd purchase from jemjem & i will continue to buy from them."

"The item , an Ipad, was in better condition than expected. It arrived before expected.

There was a problem with a shipping charge which was quickly and courteously resolved.

I woud certainly use JemJem again. "

"Great product, great service. Only slight complaint was that it took a while to get out of the warehouse. Expedited delivery - took longer to get it out their doors than it did to cross the country and get in my mailbox. "

"Fast shipping, product is refurbished but looks and feels new!"

"Prompt delivery and appears to be working great so far. Fingers crossed!"

"Very smooth transaction and good product."

"Product is not taking or holding a charge.
Very unhappy "

"Jemjem sent a Tracfone/StraightTalk iPhone 5 instead of the Verizon model I ordered. Customer service handled the RMA and sent me a return shipping label very quickly. I am very satisfied with my JemJem customer service experience."

"Item shipped next day, which was great. But Postal office had a delay on the delivery, not really their fault. Overall satisfied."

"Phone not working, won't turn on. Hardware issues, stuck in recovery mode, can't restore. Given error 9 all the time. Contact customer services, no respond. "