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Featured Review


Verified
4/5

2018-05-14

Jerry's always delivers

"Nice selection, items are packed well for shipping"


Rep reply posted 2018-05-15
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your input. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2018-05-14

Outstanding service

"I've been a Jerry'sCustomer for 10 years and have never been disappointed! Always with a great product selection and prompt delivery . I look forward to their special sales and take advantage whenever possible. I have had a 2 small product defects over the past 10 years which Jerry's corrected immediately no questions asked!!"


Rep reply posted 2018-05-15
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for taking the time to recomend us to your collegues!”


Verified
4/5

2018-04-07

Overall good, slow shipping.

"Jerry’s is by far the best place to buy supplies online, and I’m always pretty happy with their service. They could improve though on their shipping times! I know keeping costs low is the main priority, but you’d sure have some even happier customers if we didn’t have to wait 2 weeks for an order. There were a couple items I was unhappy with, but the returns process is a hassle, so whatever. Overall though, they’re your best option. "


Rep reply posted 2018-04-11
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your feedback! We apologize for the long wait for your order delivery. Most orders take 2 to 9 business days depending on where you live. Please note that these are business days and do not include the weekends. Our warehouse is located on the East Coast of North Carolina and we use UPS and USPS to ship our merchandise. Thank you again for your honest opinion. ”


Verified
3/5

2015-06-06

3 stars

"I find your "sales" to be ridiculous since everything is at your lowest price. No deductions can ever be used.
I used to love senso canvases but you somehow changed the primer and instead of the surface being somewhat absorbent, it is now slick which does not suit my needs at all. The canvases tend to be very loose and have ripples and buckling. I would expect this of an inexpensive canvas. Senso is not inexpensive.
"

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Rep reply posted 2015-06-19
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your feedback, We apologize regarding the confusion with our specials. Our percentage specials only apply to regularly priced Jerry's items, and not items that are on: sale, super sale, and lowest possible priced. We're currently working to alleviate any and all issues with our website and increase productivity and server traffic on the site If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”


Verified
5/5

2018-03-03

The Best

"I'm so pleased with my purchases! From the packaging preventing things getting mashed to the on-time delivery, they get it right. Forget about that Art and Crafts place that begins with M and their coupons, I get everything at an unbeatable value. I've posted them on my social media and it feels great to be able to get what we need without leaving the Studio. Thanks Jerrysartarama!! "


Rep reply posted 2018-03-05
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your compliments. We look forward to your future orders with us at Jerrysartarama.com! We always will go the extra mile to insure our friends are always happy and thank you for you all you do!”


Verified
5/5

2018-02-23

Jerry's is the star!

"When I first ordered, I was sent some additional free goodies. Lo and Behold, I just got another order and found another goodie in there and I had a big smile on my face. Thank you Jerry's Artarama. "


Rep reply posted 2018-02-26
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com! ”


Verified
1/5

2016-12-26

Back ordered

"I ordered a bunch of Bob Ross paints, brushes, etc. I’ve gotten a few in but can’t use them yet until I get the rest of the order in. And the delays keep getting further and further away! Sigh......"

Detailed Review Benchmark + -
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Overall product shipping and delivery process
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Rep reply posted 2016-12-26
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued support and for choosing JerrysArtarama.com!”


Verified
5/5

2018-02-21

Awesome Seller! Awesome product!

"Product and Seller, Great!!!"


Rep reply posted 2018-02-22
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for shopping with us at JerrysArtarama.com!”


Verified
5/5

2018-02-20

Brush Drama

"I ordered $400 worth of expensive paint brushes because I got such a great deal through Jerry's. I received my brushes very quickly. The problem was that the packing crew had stapled my brush filaments in the packaging making them useless! I called customer service and three business days later I had brush replacements! That's what I love about Jerry's, no matter what the issue is they take care of it! Like yesterday! "


Rep reply posted 2018-02-22
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com”


Verified
5/5

2018-02-20

Love the prices

"I love the prices and the service. "


Rep reply posted 2018-02-22
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com!”


Verified
5/5

2018-02-19

Excellent product

"I have purchased several items from Jerry's Artarama and loves all of them. "


Verified
5/5

2018-02-18

Excellent customer service!

"Ordered nine frames from Jerrys, two had been damaged in transit when I received the shipment. Called Jerrys, sent them photos of the damage and both frames were immediately replaced. "


Rep reply posted 2018-02-19
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We value your feedback! Thank you for your compliments on our service. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-12-17

Excellent as always!

"I shop at Jerry's every month and am never disappointed! Best online art store!"


Rep reply posted 2017-12-18
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for posting! We value your feedback!”


Verified
5/5

2018-02-17

Various marker refills

"More than happy with my purchase customer service, product all excellent."


Rep reply posted 2018-02-19
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for taking the time to recommend us to your colleagues! ”


Verified
5/5

2018-02-17

Jerry's Artarama NEVER fails at being the best!

"Jerry's Artarama NEVER fails at being the best! I compare prices with several other sites and Jerry's always wins. With their prices, product selection and the kind add-ons they simply can't be beat. I am definitely a continual and referring customer. "


Rep reply posted 2018-02-19
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued support, and we look forward to being your art materials resource at JerrysArtarama.com!”