"I am in love with Jerry's. I stumbled upon this funky little art site when I wanted to begin painting. Whether you're into oils, watercolor, drawing, sculpture, or some other medium, Jerry's is going to have what you need.
The prices are very competitive and other craft stores in this region (like Michael's) are worthless when it comes to quality art products. Jerry's is the place to shop."
"After an initial problem with processing my order, Jerry’s Artarama took the means to deliver it to me on time. Very attentive and courteous service. And excellent material. Much appreciated. Thank you!
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"I love Jerry's Artarama! I have gotten great deals. I did have some issues with my orders and they were 100% responsive and helpful every time. I had a lost shipment, they shipped a replacement. I had a problem with a drying rack, they offered a return or discount. I felt the communication and resolve was the best ever! I love my half box easel! My pencils, pastels, all kind of great buys! Fast shipping! I highly recommend buying your art supplies from them. I love the product demos that they post. I love the 'buy it try it' selection. I love that they have artist that do videos. What else can I tell you, Jerry's is great!"
“Thank you for taking the time to recommend us to your colleagues!”
"I have been buying here for years. Best prices, best service, best deals!"
“Thank you for your input. We look forward to your future orders with us at JerrysArtarama.com!”
"With no local art suppliers, I must order online. Jerrysartarama is first choice when needing to stock up on supplies."
“Thank you for posting! We value your feedback. Please let us know how we can improve your shopping experience. We look forward to your next order at JerrysArtarama.com!”
"I ordered a backordered brush. Jerry's canceled the brush, which I was willing to wait for, with no explanation. I loved the rest of my order, but I'll shop elsewhere now. "
“Thank you for placing your order with us at JerrysArtarama.com! We sincerely apologize for the long wait for your order delivery. Although items may appear in stock on our website, this notice does not guarantee availability. Our inventory system operates on the method of first in first out. If a customer places an order by phone or mail order and buys out the last of our stock of an item, it takes some time for the system to update and show on our website that the item is out of stock. The best way to find out if we have an item in stock is to call us at 1-800-827-8478 or email us at cs@jerrysartarama.com. The estimated arrival date to our warehouse that you see on our website is based on the shipment notification that we get from the manufacturer. The date is subject to change based on changes to the manufacturer's availability for the product or other circumstances beyond our control. Regretfully, the system has cancelled your entire order. This usually happens due to issues getting the products from our manufacturer. When we place a backorder items on hold, it is held up to 3 months and afterwards the system will automatically cancel the entire order. The system will cancel the order because often the customer would have forgotten about the order, and we do not want there to be any surprise charges.
This is something we can fix easily, we are happy to replace or reinstate the order and waive the shipping charge and give you the price you locked in at the date of the order. This will have to be done over the phone with a representative, as we cannot alter pricing or override shipping costs for an online order. You can contact us at 1-800-827-8478, and any representative will be happy to help you!
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"Sorry to say I can't buy more from Jerry's.I have bought from Jerry's for several years now and I have always been completely satisfied. Great company!"
“ Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com! ”
"I have been a Jerry's customer for many years because they have extensive inventory and great prices and service from start to finish."
“Thank you for choosing to shop that JerrysArtarama.com!”
"Jerry's has excellent selection and usually competitive pricing. By paying attention to their sales and discount offers, I was able to by some small needed items and not pay an arm and leg for shipping. I've only been disappointed with shipping time once in the past. Overall, nobody does it better."
“Thank you for providing such valuable feedback. We appreciate your recomendateion. Thank you for choosing JerrysArtarama.com!”
"Jerry's is my go-to place for all the art supplies needed for my business and my personal use. They process my orders accurately and in a timely fashion. Shipping almost always happens the same day I order. I would be lost without Jerry's Artarama! They provide excellent customer service, you might say they've cornered the market."
“Thank you for your continued support and for choosing JerrysArtarama.com!”
"Over the past three years Jerry's has become my go to site/store for art supplies. High quality competitive priced Creative Mark supplies along with my favorite name brands make Jerry's
my favorite.
When I do have product issues they have provided replacements rapidly. Fortunately this doesn't happen often but when it does they stand behind their products and services.
Thanks Jerry's for being there for me.
Charles"
“Thank you for posting! We are glad to hear that you value the services that we offer. Thank you for choosing JerrysArtarama.com!”
"I had to adjust an order I'd placed with Jerry's online. The customer service rep who I dealt with over the phone was patient and efficient in making somewhat complicated changes to the order. Everything went smoothly and the rep was helpful throughout the process. Jerry's does it again! Thanks"
“We appreciate your compliments. We look forward to your future orders with us at JerrysArtarama.com!”
"I recently ordered some paints & a Saint Remy Multifunctional Easel from Jerry's Artarama. It came in a short time. When putting together the base part of the Easel we found a cracked piece, so we immediately began checking all other pieces. We found that one of the mast pieces was cracked at both ends. We took pictures. I called Customer Service, emailed them the info & pics. They sent me another Easel immediately. Now I've begun a new painting on my Beautiful new easel! Thank you Jerry's for standing strong for your products & offering artists great prices!!"
“Thank you for shopping with us at JerrysArtarama.com!”
"Ordered stretcher bars, which turned out to be universally incompatible with other brands (opposite joint fittings) After calling and explaining, Jerry's refused to issue the return shipping costs ($57.36) Also cancelled 1 item without informing me."
“Thank you for providing feedback. Stretcher bars as a universal rule do not fit with competing brands of other stretcher bars. According to the notes in the order, our customer service department suggested that you pay to ship the merchandise back to our warehouse so that we could issue refund based on the condition of the merchandise. We also show that you discussed the reason for the cancelation of one item from your order. Please let us know if you have any other questions or concerns about this order. ”
"A definite upgrade from the standard plein air frames, that are still very good. High quality and well carved detail makes these outstanding. In addition to the frame quality, I was very impressed with the individual heavy duty protective boxes each frame was packaged in. The 5 frames I ordered were well received in a heavy outer box with ample bubble wrap protection. Outstanding quality, packing and received in just a few days. "
“Thank you for taking the time to write your review! We welcome your feedback to maintain and exceed your expectations.
We take great care and pride in offering the best of the best for you through careful packing, expedient shipping, great product, the lowest prices possible, and a caring and understanding customer service department.
We want nothing less than perfection for our customers, and we look forward to your future online orders at JerrysArtarama.com.
See you then and keep creating!”
"I love Jerry’s Artorama, it’s my go to place to buy art supplies but every box I’ve ever received that contains canvases has been damaged. Consistently, a large hole right through the container. I’m usually lucky and the hole in the box hasn’t made it’s way to the canvas, or the canvas supports, that said, damage has happened twice. How about giving us a choice of shipping vendors or double wrapping the boxes?"
“Thank you for providing feedback. We apologize that the box arrived in this condition; however I want to alert you that we would not ship the item with pre-existing box damage. The package was damaged in transit and the shipper continued to ship the box when it became compromised. We regret that this occurred and can see how it poorly reflected on our company. We do give our customers the option to select UPS or USPS as the shipper that delivers the box. However, we want to get a replacement out to you when damage like this does occur, so we implore you to please contact our customer service department at 1.800.827.8478 or cs@jerrysartarama.com if a package arrives damaged. ”
A rep from Jerry's Artarama, JerrysArtarama, has responded:
“Thank you for compliments. We look forward to your future orders with us at JerrysArtarama.com ”