"I ordered a 42 pound bag of cat litter, as well as a few other items. I specified that my apartment unit entry is located in the back of the house where I live. The deliveries of both packages (my order was in two separate deliveries) were left on the front porch up several stairs. I am not a large person and have arthritis, so lugging 42 pounds down the front stairs around to the back to my unit was not a great situation. Also, the front porch is the entry to another tenant's unit. The first delivery was left at about 5:20 PM, which was fine, but the second delivery was left around 9:20 PM, which seemed late. I will probably use Jet again, but not for anything very heavy, as the delivery folks won't leave my items near my apartment unit."
"Shipping was so fast that i was on shock "
"I love Jet.com for most of my shopping needs, partly because Jet offers the lowest prices and after you order $35 worth of products, you get free shipping, which how hard is it to spend that now a days? The shipping was freaky fast, I ordered some things on a Tuesday morning, received the order the very next day before 3 p.m.!!
Overall I would recommend Jet.com to any one who wants to avoid the Walmart lines, and the memberships of the brick and mortar type stores. Online shopping is the wave of the future for new businesses, Jet.com is certainly going up up and away with their amazing deals, great customer service, and fast delivery with FREE shipping!!!!@"
"Received product ordered in a timely fashion"
"I was very happy with the way your company handled my order. I love it. 5 stars."
"Not only was my order exactly as promised, but i literally received it in 2 days. Which was amazing because it was the week before Christmas. I will most definitely be ordering from jet again. I highly recommend jet to anyone. And their pricing was $70 less than another site."
"I ordered 3 bottles of Beet Juice because it has been said that beet juice lowers systolic blood pressure by between 7 to 10 points. However, when my package arrived, one of the bottles was broken. Since the bottles are glass, one was of course spilled inside the box and absorbed by the paper stuffed inside as packing material. "
"Got product quickly. Great service."
"Fast, fast, fast! Best delivery service ever!"
"Ordered a pair of boots without any expression or description of a defect however, upon arrival, I notice that there was clearly defects on the boots. Attempted to return them and was told that they could not be returned. I was offered $12 in store credit for boots that were over $100. Extremely disappointing and false advertisement. Be careful on this site. "
"Found a "$30 off" limited time coupon on electronics, ordered the Roku Premiere+ 4K box I had been looking at, got it for $67 delivered. Site accepted the coupon code, no problem.
Shipping was fast. Product was new, sealed, and works just fine.
Not much else to say, really - a good experience overall. I do a LOT of online shopping."
"So I Ordered a limited edition blu-ray from them, got an email that they cancelled my order with the message:
"These items could not be fulfilled due to unexpectedly low inventory or some other unforeseen circumstance. You may see a pre-authorized or pending amount on your credit card statement, but your card will not be charged. We're really sorry about the inconvenience."
Why did you guys completely cancelled my order where I could wait for the backordered item. But at this moment you guys are selling the item that I want with an increased mark up price."
"Ordered a Christmas gift. They cancelled two days later because it wasn't available. Now it's too late to get a replacement in time. Thanks Jet for advertising and processing merchandise you don't have to sell."
"I have ordered from jet.com twice now and they have exceeded my expectations greatly! They are super speedy and the prices can't be beat! I only wish there was a way they could use less cardboard to send it:/"
"I have communicated my concern numerous times and the staff responded back in a premade email totally ignoring the issues of your concern.. I have ordered items that are still undelivered and there is no way for this company to contact the sellers. So frustrated!! "