ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-05-31

jetty jet jet jet dot com

"I needed to order something that I couldn't find in stores I looked at amazon because that was my go to saw the price, didn't like it. Then I thought of jet.com... They had the product for a cheaper price plus I ended up getting other stuff I needed because I wanted free shipping. Got my stuff in two days! Gonna use this place in place of amazon and probably Costco. I not only save on price but also gas! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-31

Very surprise with the service...

"I love the website its very easy to maneuver, use friendly. Prices way better than any supermarket in my neighborhood. I will be a loyal customer from now on.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-31

Tacratis

"Delivery was very fast and the item was cheaper than anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-30

Jet.com Rocks!

"I have only placed one order but was very impressed with the ease, decent prices and the rocket fast delivery! I will be ordering again very soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-30

Amazing prices and speedy delivery

"I've ordered now close to 10 times from jet.com. Both household products and fresh groceries. Everything arrived super quick as in ordering at 2am and receiving the products that evening. Groceries take two days and arrive fresh in insulated boxes with ice packs at unbelievable prices, cheaper than the local grocery store. I really hope they can get to critical mass and stop losing money so I don't have to order groceries from much more expensive places or ...ugh.. walk to the store lol. I like the service so much I would gladly be paying the $50 a year which was their initial plan.

I am also very much like their business model of offering lower prices by steering people towards more economical choices (larger shopping baskets and making cheaper items that can be shipped together). I can say I am a big fan.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-05-28

Order fulfilled...... needed to sleep a few days

"Website indicated 2-5 days until delivered. Have now waited 3 days and order hasn't even been acknowledged by CPO Warehouse as fulfilled; who knows if it will and if it may ever get shipped. Really disappointing based upon Jet advertising........ after I posted this review (at 11:42 PM) I received an update from Jet..........somehow my order had been fulfilled and a UPS package had been created. All this after my review here !!!!!!! I've gotta admit; I've never seen a package be created around midnight from UPS but hey stranger things have happened. Upgrading my rating by 2 stars."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-28

Like magic!

"Shipping was lightning fast!!!! Will continue to shop jet always thank you!????"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-05-28

Wrong Item Delivered...

"Jet.Com ****....I ordered a pair of Polk Monitor 40 bookshelf speakers 5 days ago, today a single full tower Monitor 60 shows up? Nice, so I call them and they said I had to return the single which they sent a prepaid label that I printed, then tells me they'll refund my money in 10 days? I said can't you send the correct order and he says no, you'll have to reorder, but here's the kicker now they have gone up $50....he apologizes and says there's nothing he can do...so beware of jet.com...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-05-28

Fast shipping

" Fast shipping, Great services. Although, some of the goods were not properly wrapped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2016-05-27

A mixed bag

"I liked that you have some very good things I couldn't easily get elsewhere.

I strongly didn't like that my pkgs were left by the mailbox of our bldg by Fed Ex instead of by my 3rd floor door. Fed Ex has a dolly (we have an elevator). I'm almost 64, and the reason I ORDERED flats of bottled water in the first place is that I can't lift them from the grocery store to my cart/car & car to apartment.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-05-27

Three wrong items in two orders

"Items directly shipped from jet.com has been great, but recently two of my orders that involved 3rd party sellers on jet included totally wrong items. Jet person on the phone helped me re-order one of them, and I got the same wrong item again. It's a huge waste of my time to not get what I ordered, and to re-pack and ship them back for refund (the items were about 15 lbs each). Called Jet supervisor and he was only willing to offer me $10 Jet credit, but that's not worth my trouble of three trips to the Fedex office at all. Very unhappy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-27

Could not believe How Fast your jet is

"I placed the order, and bam it was there.
Seriously, in two days.
I don't know how you did it, but WOW.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-27

Awesome!!!

"I would recommend jet to anyone. My order was here the next day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-27

Awesome!

"I ordered multiple items and compared them to the prices on SAMs club. Jet was less expensive. Also I got my items in 1 day on a Sunday! I was so surprised. Also the jet boxes have a great design. You know it's from Jet.com. The only thing which isn't a huge deal but they packed one of the boxes so tight that it squished my bathroom tissue. Not a big deal to me. It wasn't so bad and the rolls can still be used. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-27

Simply Perfect.

"Simply perfect. Ordered, got a status, product arrived without much sound."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A