"If i did not call today to follow up my order, i would not be able to know that it was not available. I have waited for 9 damn days and my order was still "in progress????. I was very disappointed as i have been waiting for it to get shipped. I finally got an email stating that my order has been cancelled because apparently it was a backorder after i called them. Thanks for nothing!"
"I love the prices and the App! I'm very happy with Jet. They are my new go to for household needs because they have a wide variety of merchandise. "
"When I recieved my package the tape was pulled off and my box was open."
"I love my products, they have been cheaper incompare to Amazon or Walmart. The only disappointment was the boxing, the box was broken and my orders were loosen in the box! That is why I can't give 5 starts. "
"First took a look at the whole website, placing items in the shopping cart as I went along. Was impressed, decided to take a shot at placing an order. Went big and spent $280!!! Yup, it was a gamble. So, glad I did. Order was delivered in 2 days. 7 of my items did not arrive and I received a box that I did not order. Called customer service and they were fantastic about replacing my items not received and delivering them in 2 days once again. In fact, they told me to keep the items that I didn't order. Price wise, most items were cheaper than in my area or right about the same. If I had to complain about anything it would be that some items such as the bulk juice items are to expire in 2-3 months. So, I feel those items are being pushed out the door. That in itself doesn't sit right with me because I buy bulk for at least 6 months at a time. I will share them out to family members so they aren't a waste of money. But, I will be cautious in ordering them again. All in all, I will definitely continue to place orders. I think they're website outbeats Amazon and others I've purchased from. (As long as they don't start charging membership fees and consumers continue to get the free shipping guarantee with great prices.) Good job Jet.com!!"
"Site is fraudulent.. Claim free shipping then you get to checkout. If your credit info is in your profile it orders right away and does not give you time to verify shipping and total charges ect. Crabby Patties for $ 13.00 and shipping is $ 6.00 that is ridiculous... Rep said they would give me free shipping on my order. Website didn't work and I was charged the extra $ 6.00 even though they gave me a credit. they could easily refund my money to my credit card but said that it could not be done. Other merchants can adjust payment with no issues. I won't buy from this place again. Will tell all my friends also. Buy From Amazon and Ebay.."
"Great pricing on items that are hard to find in store. Quick delivery. Definitely a return customer."
"Ordered a week ago and product has not been delivered. Reps blame drop shipper. Apparently the thirty minutes they give you to cancel the order is for you to figure out whether or not their drop shipper is a legit company."
"BUYER BEWARE. USE EXTREME CAUTION WITH THIS SITE. I purchased 2 lamps; THEY WERE BOTH DAMAGED ON DELIVERY. The base of one was broken; the other had the piece where you place the bulb TOTALLY DETACHED AND SWINGING; the bottom of this one was also missing- if you turned it upside down, you could see the "innards " and mechanical workings of the lamp. I contacted JET; I made purchase on 5/15/16. THEY HAVE ONLY REPLACED ONE LAMP. I have 2 coffee tables in my living room- I paid for 2 lamps, again, THEY ONLY REPLACED ONE. I recontacted them and was told they would send another. ALMOST A MONTH; still one lamp ONLY has been relaced. They took my hard earned cash and basically told me to "KISS THEIR _SS!!" People. EVERYTHING THAT GLITTERS AIN'T GOLD. Pay the extra money at another site for undamaged goods and good customer service. I plan on contacting VISA for assist in getting my money back or a replacement for lamp #2. Always remember, in the end YOU GET WHAT YOU PAY FOR!! This phrase is especially true of this JET.com website!!"
"I was thrilled with my first purchase with FREE shipping (no minimums) but found Jet's pricing to be competitive (if not better) than Amazon Prime's stuff.
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"Great shipping and packing, and on time as well. Good quality products. "
"Ordered canned dog food (premium food) on a Wednesday night. They said I would have it on Friday. LOL, I thought. Not a chance. Well, I had it Friday late afternoon! Great service. Packed well, no damage done to the cans or the more delicate, dehydrated packaged items. "
"That was really fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Price is good if you shop smart.
Grocery need to fix their desc, need nutrition fact."
"I ordered some pads and paid a lot less for them then I would have at Walmart. No lines, no hassles and it was here in two days. Lots of choices."