"I have placed and received my second orderound from Jet. I am a senior citizen and Jet is,an answer to prayer
I don't have to go to the stores walk up and down every aisle to search for groceries. I just let my fingers do the walking on my phone or computer. No bagging, dragging bags from cart to the car and then from the cart to the house. Now after I place my order and it's speedy delivery I only have to put them away. Can't wait for meats and produce to become available. "
"I ordered toilet paper, paper towels and paper plates from Jet.com on a Tuesday. At that point my household of 5 was down to a single roll. When I ordered the expected delivery time was on Thursday which I still considered to be pretty quick, but risky for our position. Much to my surprise I received a shipping confirmation within hours and an updated expected delivery of Wednesday. I couldn't be more thrilled with the process. It was so easy to order through their site, the pricing was comparable to Costco and I was able to order quickly while at work rather than find a time after work to make the trip to Costco. In addition the shipping was the quickest ever and the best part was that it was FREE! I am definitely going to be buying again from Jet.com! "
"I really appreciated the fast service. I have been wanting to call you about my order, but time has been short. I got the number of I-CAP pills that I ordered. I am short one bottle of the Zyrtec tables. There were 6 packages of I-CAP (30 pills) and 1 package of Zyrtec (45 pills)
I rated your company High hoping you can correct the error."
"We tried Jet for the first time last week and it was a truly awesome experience. So happy to come home to the box at the front door of everything we ordered - 100% correct and very fast. Just unpack the items in the pantry and enjoy the rest of your day- no more running to the store- We love JET!!! "
"So glad jet carried gluten free gram crackers. I became gluten intolerant 5 years ago and haven't had gram crackers in 5 years. My gram crackers were delivered in 2 days, with no complications. I am sitting down enjoying my gram crackers as I'm writing this review. Glad to say, it tastes amazing, because not all gluten free items are tasty! Thank you jet.com, you have yourself a returning customer! Ohh and I forgot to mention that shipping was free :) "
"Unless you are sure the item you are buying from Jet is extremely cheap and you don't want to return it, stay away from it till it changes the way it does business.
Ordered a new cell phone from Jet with some discount. Found the same vendor is selling the exact same cell phone (same warranty) in another place with cheaper price the next day. Contact Jet customer service. They do respond super fast, but the response is disappointing, showing the company is not ready to compete with the established online stores yet:
First, no price match.
Second, if you want to return, besides paying the return shipping, you will be charged 5% restocking fee even if the package is never opened at all. Yes, 5% fee to restock nothing."
"Always easy to make purchases and the delivery is super fast! Some products are less than in most stores! Great selections too!!"
"Ordered on a Monday, items shipped the next day, and received on Wednesday. First time ordering with Jet. Not only are the products cost effective, but their shipping is extremely fast! Will definitely order again. Thanks!"
"My food wash smash ..try eating smash Breakfast bars that fall apart due to the box ..chips/ cereal yep...smash.. not sure why ship in same box as dog food that was on top ..."
"could not have done any better for my first order from Jet.com. I would recommend them "
"I have ordered two times from Jet and each time I have not been disappointed. I like that they offer free shipping and two day shipping. The prices are competitive and the items have arrived on time as stated during the order."
"My 1st order was received in 2 days..good pricing. I will continue as your customer, Thanks."
"This place has the lowest prices I have ever seen and as a single mother I am overjoyed I found it."
"From my recent experience, JET has nothing in stock themselves. They will lie to you about availability to get your order, then they go about trying to find the items at that price among their "partner merchants" (?). I needed a piece of gear for an upcoming job. I contacted them to verify it was in stock and READY TO SHIP, which I was told it was. I placed the order and was given a 2 -5 day DELIVERY time. Day 5 arrived, no shipment. I contacted their customer service and was told it's 2 - 5 WEEKdays before their "partner merchant" (first time I heard that) was able to ship. I explained I was told 2 - 5 day DELIVERY, not 2 - 5 days prior to shipping. I was then lied to twice more by their customer service telling me they were getting the tracking info from this "partner merchant", one of those emails arriving after I received an email from them saying my order had been "delayed". This on day 7, the day I needed the item. Terrible. "
"I did comparison before making my purchase and got the best price from jet.com. The package was delivered the next day and quality was just as good as anywhere else that I could have purchased. Thank you"