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Verified
5/5

2016-05-12

Love it!

"I've used Jet.com a few times now to order bulk diapers at a cheap price. Last month I got a box of 186 diapers for $36.00 with a 15% discount, which is pretty amazing. I also get free shipping and the items I've ordered are delivered next day. Very happy with my experience with Jet.com!
"

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Verified
2/5

2016-05-12

Stale products

"I ordered two bags of chocolate. Neither were expired but one was stale (kind of white and dry).
The same thing happened a few months back when I ordered some bars and they were hard and dry. I reported this and they sent me more. Same issue.
I will report the chocolate but I am concerned that some products may be a great price for a not so great reason.
I am giving two stars as they have good customer service.
"

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Verified
4/5

2016-05-12

Quick delivery but enclose a statement please

"Good value, quick delivery too.
Pl enclose a statement in the shipment for customer's easy checking and record keeping.
The laundry liquid ordered leaked out, good to be in a zipped bag, still messy!
Can't completely pill off the tape on the multi-purpose cleaner nozzle (to avoid spillage) easily. It broke and stayed at the nozzle tip. Need to replace it with the old nozzle!
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Verified
5/5

2016-05-12

Great first experience, low cost, quick shipping

"My first Jet order was delivered very quickly in two separate shipments. The first showed up a day early, and the second was right on time.

The price I paid for the items was very low, especially with free shipping and no taxes. Looking forward to my next purchase, and hope they can maintain their low prices and quick shipping in the future.
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Verified
5/5

2016-05-12

No jet lag

"I almost could not believe the speed in which my order arrived. Everything was in perfect order & I was amazed. I will definitely use Jet again & recommend it to my friends & family.
Thank you for no jet lag!
"

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Verified
2/5

2016-05-12

WRONG ITEMS SHIPPED...FEDEX LEFT OUT IN THE RAIN:-( (and this is only a third of my order)!

"I ordered two tubes of Amblyn Natural cat hairball medicine that I desperately needed for my 5 cats. It came a day early, but FEDEX left it out in pouring down rain in a flimsy plastic bag (luckily it didn't ruin anything). When I opened the box, I did NOT have the items I ordered; i had two electrical children's toothbrushes. I called customer service to report this and get it corrected and the rep I had said I had to pay my own shipping for the replacement, order it again myself and take the box to FEDEX (which is between 25-30 miles away for me). I explained to the rep that it was Jet.com's fault that I received the wrong item (luckily he put a $5.99 discount for shipping on the upcoming reorder) and that I would give the return to FEDEX when they delivered my next items. Whatever happened to customer service...is it dead?!"

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Verified
5/5

2016-05-12

Great prices and Great Service!

"This is the second time I order from jet and so far is soo good! Great service, great variety of products and very good prices. "

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Verified
5/5

2016-05-12

First Timer

"I decided to venture out from the normal Costco shopping trips. To my surprise it went well. I placed the order but was wondering about the shipping details and the length of time it may take to receive the merchandise.
I came how only two days after my order to find a giant box from Jet with all my items that I ordered. Pricing was competitive and service was quick and easy. One my say it felt the same as Amazon.
Keep up the great work.
"

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Verified
5/5

2016-05-12

Their name says it all....

"I received my package in less than 24 hours after ordering it on line.......can't beat that!"

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Verified
5/5

2016-05-12

'customer service, personified' , thy name is Jet

"I had a truly unfortunate experience with LaserShip, who dishonestly claimed delivery of my package from Jet. Not only did Jet send another package via FedEx; but they credited my account with a refund. This was the first time that I had ever used Jet. Their honesty and upstandingness, is commendable. I salute them!
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Verified
5/5

2016-05-12

"Super Fast shipping, great price. will definitely order again!"

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Verified
4/5

2016-05-12

Fast Service!

"I ordered some hairspray on a Wednesday and it was delivered Friday morning. I wasn't expecting to receive it that fast. The only downside is that the lids of the hairspray bottles had purple tape wrapped around them, that was absolutely impossible to get off! I finally had to use a box cutter to get the lid off!"

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Verified
5/5

2016-05-12

Great service

"I never had a package delivered as fast as yours!!! WOW thank you"

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Verified
5/5

2016-05-12

Jet Speed & High Quality!

"I couldn't be move impressed with jet.com!! I ordered on Friday and my order was received by Saturday morning. Everything was packed well and nothing at all was damaged, broken, etc. The cost savings were also great, but mostly not having the aggravation & time consuming of going to the grocery store was fabulous!

I have recommended to several of my friends!
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Verified
5/5

2016-05-12

Who knew shopping could be this easy

"Jet.com is fast. I've received my orders within 2 days and it's wrapped perfectly, especially the fragile items. I've purchased from big box retails and their online experience and shipping is severely lacking compared to Jet.com. You've mastered the online shopping and shipping experience. I just wish you had everything!"

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