"I recently had hip surgery and have a hard time shopping for heavy items like soda, water, cat litter, etc. The selection is good and the prices are fair and reasonable. Boxes were delivered right to my door in a couple of days. So convenient!
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"The item was not shipped days after order was placed. Then it was shipped with direct signature requirement for something less than $150. Customer service would not remove direct signature requirement. It is totally a waste of time to deal with jet.com. "
"Got a great vacuum cleaner at a much better price than available anywhere else. And with free two-day delivery, this was hands-down the best buy I could have made. I will definitely be coming back to Jet.com."
"I placed an order for a backpack sprayer that I was very anxious to get before I loose my battle with dandelions. I placed the order and received a 3-day window of expected delivery, which would have delivered it later than I hoped, but accepted that and patiently waited. I did not receive any shipping or tracking information. On all three days of the window of expected delivery I contacted jet.com seeking a status update and they could not tell me definitively, just it appears it hasn't shipped, but it may have. I saw that their vendor for the sprayer was Zoro, so I checked myself, very easily and quickly found this is a "backordered" and "item has extended lead time" Incredible that jet.com service reps can't check product availability from their vendor but I can. While their CS reps were prompt and courteous, they had no clue! What a joke! I will never consider doing business with them in the future. "
"recieved my package in a timely manner"
"❤❤❤ love jet.com - purchased my baby an item from the website not only was this the cheapest place I found it but I received a discount for using my debit card, a discount for opting out of free returns, and an additional 15% off because it was one of my first three purchases; then I also got free shipping. I ended up getting an item that was over $50 everywhere else for just 30 bucks, it shipped quickly and I got it a day earlier than it was scheduled to arrive. I had read reviews before using you guys and a lot of them were negative but I'm so glad I gave you a shot anyway! You definitely just gained a new customer ❤❤❤"
"Everything arrived quickly and in good shape. The prices were excellent - better than amazon
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"They are on point with their delivery,and have excellent communication services!!! I will surely shop with them with out thinking twice about it! $!$!$!$"
"I ordered 2 boxes of Gluten-Free Kosher for Passover Matzah, one week before the date needed. I was given a delivery date two days before the date needed. On the day the order was due, I received an email saying the order would be late. It was needed yesterday for the first night of Passover, which was ruined, without the Matzah. The order came today, and it was NOT GLUTEN-FREE, and I was lied to by a customer service rep, who said he looked at my order, to make sure it was, in fact what I needed. So, not only was the order late, but we are allergic to the wheat in regular Matzah. I will never order from Jet.com ever again! Stay away!!!"
"I am beyond angry with this company. I put in my order last Wednesday and paid with my debit card. They took my money immediately (as expected). However the next day I got an email from them saying that I had to call them to verify my order and then to verify my account. So I called and answered their weird invasive questions because I wanted my camera by Tuesday. Then the next day they emailed me again saying I needed to verify my order and that I had to send the pictures of my debit card and my drivers license (which is incredibly shady) I was freaked out and called again and the man on the phone said that I could black out the sensitive information they only needed my name and address because for some reason their verification system has a problem with my delivery address (which is weird af, its a delivery address wtf? I get everything sent here) So once again I oblige because I want my package by tuesday like it said when I first ordered it. The next email I got thanked me for the information and said I should be getting another email in 24-48 hrs with confirmation and shipping info. I never got that email, infact I never got any other emails from them. 3 days passed and yesterday, on Monday I called again because I noticed my money has been returned to my account. The lady on the phone said that my order had been cancelled because I didn't respond to their email. I was angry and confused because I responded to evety email!! She said that they sent me another email asking for an alternate email address because their system had problems with mine (which it weird because its a regular Gmail account that I use often and wtf does my email address have to do with sending me my order!!!) So, extremely fed up at this point I told to just leave my order cancelled. I didn't want to deal with them anymore. It was tiring, shady af, and very untrustworthy.
THEN this morning I woke up and they had taken the money back out of my account! Over $600!! For a cancelled order!!!! So I called back and the lady on the phone basically said that it wasn't their fault and that they have it noted that the order is cancelled and released their hold. "
"Package came in two days with no issues."
"butternut squash came in wet inside containers as ice packs were ontop or right beside items"
"I order 2 car seat and it arrived in 2 days!! I am very satisfied!! I would recommend!"
"Wonderful experience. I will be ordering again
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"Ordered on line - very easy and very quick delivery."