"Honestly, the ring looks better in person than it does in the pictures! My fiancee has been getting nothing but compliments about this ring. The detail is actually beyond what I had expected as well. Great work, Jeulia! Even as someone who shops online regularly I was unsure whether to risk purchasing such an important item online without viewing it first but I can honestly fully recommend Jeulia to anyone looking for quality silver rings."
"I have received my package in perfect condition. Its beautiful. Thank you very much. Despite the little delay, I look forward to see more items from you."
"Thankyou for the delivery of a necklace I ordered for my mum
I am so pleased with it it is absolutely perfect
The quality is so good
I can’t wait to see my mums face when she sees it"
"It is absolutely beautiful, I am extremely pleased with my purchase and am very much looking forward to giving to my daughter on her birthday."
"Thank you for your quick response. I cleaned the like you told me and is perfect. This is the second time I ordered from you and I'm very happy with the product. It really makes a special gift."
"Thank you! FYI everyone has asked about the ring. And it’s beautiful and y’all have great prices and looks like great work. I will continue to tell people about my great purchase."
"I received the product I ordered. It is just as promised. Thank you for not being a scam"
"Die Lieferung kam an. Hat alles geklappt. Danke nochmal."
"I received my package, yesterday at the afternoon they are so beautiful. "
"My gift has arrived I am really happy she is very beautiful thank you for your work"
"Is perfect.
Has a very special meaning to me.
Thank you so much"
"I just received my repaired ring!!!! All I will say is…THANK YOUuuuuuu!!!!!! The center stone is clear and the soldered rings seem more steady than initially. Great work done
SATISFIED CUSTOMER!!!!!!!!"
"Thank you very much for the ring, it is beautiful, I will definitely buy again. I very happy ."
"I bought a ring for my wife which she liked very much but the stone shattered within a year. I submitted a warranty claim which was denied, the reason being that a broken stone is not “normal wear and tear”. I can’t recommend this jeweler. "
"I have indeed received my order. The wedding ring looks awesome, I am very pleased with the product and your service ensuring completed delivery."
"The engagement ring arrived today, she's so happy thankyou so much! "
A rep from Jeulia, jeulia, has responded:
“Hi, thanks for your feedback and sorry for any inconvenience caused. We offer a one-year warranty service and we need the photos of the item from customers to check and confirm the quality issue. From the picture you provided, the stone is not broken for normal wear, but for impact force which is not covered by our warranty. Normally, the whole stone will fall out, but not part of the stone. Anyway, please contact us via service@jeulia.com. We will help to resolve the issue. Looking forward to hearing from you soon. ”