"Honestly, the ring looks better in person than it does in the pictures! My fiancee has been getting nothing but compliments about this ring. The detail is actually beyond what I had expected as well. Great work, Jeulia! Even as someone who shops online regularly I was unsure whether to risk purchasing such an important item online without viewing it first but I can honestly fully recommend Jeulia to anyone looking for quality silver rings."
"I found it! I was scared before But it is gorgeous we loved it! So happy to know that it was real site!"
"I received my order today and the jewelry boxes are very nice! Very pleased!"
"Ok just wanted to know I love y’all’s jewelry and have ordered several pieces thru the years. And will probably order more. The quality has always been excellent and I love every piece I have gotten from y’all "
"My ring tarnished after only a month of wearing it and taking very good care of it. I'm very disappointed. "
"There is a fee for exchange or return ! Rediculous shouldn’t be paying more money then you already have should exchange or return with a full refund regardless !!"
“Hi, we are so sorry about the way your issue was handled. In some cases, we will take a restocking fee when customers ask for a return/exchange, please kindly click here: https://www.jeulia.com/30-day-return-policy.html to check our return/exchange policy. We will do everything we can to provide you with a better shopping experience, please submit a support request to our Customer Satisfaction Team(service@jeulia.com) so that we may help you resolve this issue. Thank you so much.”
"I received my order today. Only took about five days. The wedding band I ordered is beautiful and my bride really likes it and can't wait to wear it. Thanks. P.S. The free necklace that was sent with the ring is also very pretty. You do good work. I would recommend you to others."
"Just received my order and I wanted to let you know that I am so excited and beyond pleased with my ring. It is absolutely beautiful!!! Thank you so much for all your help getting it to me. "
"I will forever cherish it and keep highly recommending you for everyone "
"thank you soooo much for the fast delivery the other day, it is the most beautiful and amazing ring I have ever received in my life ;) "
"I have received my order and it’s so pretty…Thank you so much… I love it"
"The order has arrived!! Thank you very much I love them and I’m sure my bridesmaids will too. "
"Yes I received the items and they are even better than I imagined. My girlfriend absolutely loves hers.
We may order more in the future. "
"Thank you for your time on this one, it did get delivered and it looks beautiful."
"just to let you no my mother loved the ring that came today thank you for all your help yesterday stay safe "
"I've received my order and they are absolutely wonderful!"
A rep from Jeulia, jeulia, has responded:
“Hi, sorry for your bad experience with our product. According to our one-year warranty policy https://www.jeulia.com/one-year-warranty.html, our products are covered by a one-year warranty starting from the day when the original order was received. We checked your order is almost two years now, which has exceeded our year-warranty time. But don’t worry, our goal is to make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team so that we may help you resolve this issue.”