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Product & services pricing
4.66/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.69/5
Customer service:
4.66/5
Return/Replacement policy:
4.65/5
Featured Review


Verified
5/5

2023-08-04

Service that goes beyond expectations!

"The jewelry was beautiful and surpassed my expectations for the price pain (even w/upgrades).

I ordered for my Mom’s Bday on 8/8 - two full months before on 6/2. I added upgrades and was aware of the extra 8-12 business day on 8/1 the order was “Processing” and there had been no progress and we had received no notice of a change in staus. Customer Service apologized and put “Priority” processing on our order and even upgraded our shipping to the fastest service for free. It was received even one day earlier than expected (on 8/4) in plenty of time for my Mom’s B-day!

Thanks to all who helped!

Jeremy
"

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Verified
1/5

2023-08-04

Not worth the price

"Don’t purchase anything from the website. The rings are not worth it. The color will fade within 6 months "

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Rep reply posted 2023-08-11
A rep from Jeulia, jeulia, has responded:

“Hi, thanks for your feedback and sorry for the experience. The items need to pass very strict inspection. In addition, we provide one-year warranty service https://www.jeulia.com/one-year-warranty.html. If you contact us within the period, we will help to repair or change a new one for you. Anyway, our goal is to make sure you have a great shopping experience. Though your order is expired the warranty period, please submit a support request to our Customer Satisfaction Team via service@jeulia.com, we may try our best to make you satisfied. Sincerely sorry and we are looking forward to hearing from you soon. ”


Verified
5/5

2023-08-03

absolutely loved it

"i just wanted to say i received my order and the person who it was bought for absolutely loved it!!! thank you so much."

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Verified
5/5

2023-08-03

gorgeous

"Just received my order and they are gorgeous. Thank you. Will definitely be keeping an eye out for more."

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Verified
5/5

2023-08-03

Quality jewelry

"Will definitely order again when I need jewelry. Don’t hesitate. Quality jewelry at an affordable price. Thank you Jeulia Jewelry! "

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Verified
5/5

2023-08-03

Excellent Customer Service

"Excellent Customer Service. Very quick to respond to questions. I’d give 10 stars! Outstanding! My go to jewelry site hence forth. "

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Verified
5/5

2023-07-26

fits so well

"Just to let you know my ring has arrived and it’s beautiful and fits so well, thank you so much. "

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Verified
5/5

2023-07-26

beautiful

"Thank you today I’ve just received my ring and it’s beautiful thank you"

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Verified
5/5

2023-07-26

surely come back

"I managed to give my wife for her graduation today. She loves it! Will surely come back. Thanks again."

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Verified
5/5

2023-07-26

muchas gracias

"Hoy recibí mi nuevo aro, está precioso. Gracias por ser tan pacientes y amables con clientes como yo. Que su compañía prospere y sus ganancias se multipliquen al ciento por uno.Bendiciones y muuuuuchas gracias. "

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Verified
5/5

2023-07-20

nice quality

"I received this order and I absolutely love them! Very nice quality."

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Verified
5/5

2023-07-20

grateful

"Thank you so much for the design. It means everything to me. I’m grateful you realize how much this mean to us. Thank you with all of my heart. "

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Verified
5/5

2023-07-20

overjoyed

"WOW! I can’t stop crying . . . My husband just gave me this ring and I am overjoyed. It is so beautiful and exquisitely made. "

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Verified
5/5

2023-07-20

absolutely stunning

"The absolutely stunning purse and necklace arrived. The purse truly exceeded my expectations. Even my husband was impressed with the quality. I will be ordering again! Thank you! "

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Verified
5/5

2023-07-13

chuffed

"Yes thank you! The package arrived on Monday. My wife was very chuffed so that's a bonus!"

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