"It's the norm to expect excellence when ordering parts from Jim Ellis VW online. I have always received my orders expediously at a competitive price. Great dealership!"
"Great experience. Super website, easy ordering and fast shipping... I'll be back. "
"Hunter was very helpful with my last 2 online orders. He helped me in getting the correct part I was looking for. He also made sure that both of my orders got shipped together. Thanks Hunter Good Job Bob"
"Fastest shipping I ever had to Hawaii!!"
"Great experience! Ordered a wrong part and they ran a check against my VIN and caught it. They called to verify if wanted that part or the one that matched. Save me a big headache :) Also a lot cheaper than my local dealers. Would definitely recommend their services."
"Easy to use system for searching parts!"
"I contacted Jim Ellis VW, by email, looking for help. I was not sure what the part number was for my Jetta's wiring harness, since there are so many choices. I received a prompt reply. I purchased the product and received it quickly. The harness fit perfectly!"
"This is the second time I needed a hard to find part at a fair price for our vw's we own. We have 4 in house. Your prices are fair and parts in stock."
"Loved the exploded parts view. Made it super easy. "
"Sold me a part, took my money out of checking. I got no confirmation email, so I decided to call. The part rep found my order, then looked it up and told me that they DO NOT HAVE THE PART and would refund my money in 24-48 hours. In this day and age, your inventory should be accurate. The guys said "it happens" and offered no apology ... like it just a normal thing. I was so excited to find this part, only to be jacked around. What a bummer."
"It was great time I liked it alot"
"Great service. Fast delivery. Easily tracked. As described. Couldn't ask for anything more for an online order. THANK YOU!"
"Great help, even better communications all along the way.
I wish the remainder of businesses would operate this way."
"ordered part #3C0121058AC
they sent me #1k0121058BF
which will not fit
someone somewhere has determined that it will
its ashame that people who don't know are very rude instead of being helpful!!"
"Excellent response time with confirmation and notification of shipping the morning after I placed and order at night.
The 'VIN' double check on my parts was a proffesional touch, as I have had many parts come in for the wrong year of my VW from other distributers.
Thumbs up"