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Product & services pricing
4.53/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.40/5
Customer service:
4.41/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
1/5

2021-03-20

Really terrible customer service.

"I think this site is a SCAM.
No updates since they told me items will be shipped out in the next few days.
No reply to me. I ask them many times. Really terrible.
"

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Verified
5/5

2021-03-15

Statement watch

"I ordered a MK watch that came very quickly. The color is a beautiful teal color. If you are a tiny girl it might be to big for you but I'm 5'9", so it is perfect for me. "

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Verified
5/5

2021-03-15

a very smooth purchase

"The service was very fast and the purchase was very smooth.
You can always enjoy some discount that they provide. very much appreciated.
I have not received the product yet since I am living in Europe. but i would rate the service 5 out of 5!
I believe that the product should be good as well and am looking forward to it :)
"


Verified
4/5

2021-03-15

Very competitive price & safe merchant

"I was enjoyed ordering on this merchant site on which we can find a very competitive price, dynamic & rich offers & products"

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Verified
1/5

2021-03-14

Scammers

"If I can give them 0 stars I would. I don’t know where to begin. This is my first time ordering from them and my LAST! I ordered two pairs of sunglasses 1x Dior and 1x Salvatore Ferragamo. My total came out to be $180. It was shipped out by USPS carrier. This was before Christmas. When I was tracking my package on December 18 I noticed that it said delivered at 1:22pm. I live in a two family house and have camera around the entire house. I checked the cameras before contacting customer service and saw that no package was delivered “on my porch”. I contacted Jomashop customer service trying to resolve the situation to see if I can get my refund and they told me no since it was “delivered” then it’s not their problem they can’t do anything about it. I kept going back and forth via email and they were REFUSING to provide me a refund. I even told them I have proof from my camera that I can provide. They still refused. I had no time to file a police report because I caught covid and had to deal with that, but I will soon proceed with the police report. I BELIEVE THIS SITE IS A SCAM! To me it’s ridiculous that if they are sending it out by USPS why isn’t there a signature required? I asked them that and they said “they don’t do any signature required”. Why not though?! It’s brand glasses why not provide a signature upon delivery. Also, the shipping carrier has $100 protection policy, how come I can’t get my refund when the PACKAGE WAS NEVER DELIVERED TO MY ADDRESS?! DO NOT ORDER FROM THIS SITE, THEY ARE SCAMMERS. I REPEAT SCAMMERS!!!!!!!"


Verified
5/5

2021-03-09

매우 좋습니다.

"매우 좋은 경험이었습니다. 앞으로도 구매의사가 있습니다. ^^"

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Verified
1/5

2021-03-08

NO Customer support

"The date on my new watch does Not change. I called Jomashop and waited 20 minutes to talk to someone. I ask for a call back....press 1. When I did get a call back, I started to give the person my information. The man stopped me and said "I must put you on hold". So, after being on hold for 8 minutes the phone went dead.... Second call to Customer Service four hours later. BEEN ON HOLD 25 Minutes.
Sick of listening to recording...THERE IS NO CUSTOMER SERVICE.
"

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Verified
4/5

2021-03-08

Great watch

"Shipping took a little longer than Id hoped, but I think that’s because were used to 2 day shipping from Prime"


Verified
5/5

2021-03-08

Gucci Gladness

"I didn’t have a single problem and I anticipated I would because of the unbelievable price. My Guccis (sunglasses) arrived unscathed, in perfect condition and only in a matter of a few days. Best company ever‼️"

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Verified
5/5

2021-03-08

Creed Love in White

"I and very happy with the perfume i got, Creed Love in White. Was delivered in 2 days "


Verified
4/5

2021-03-08

M2CQ9444

"Good product. Took long for delivery but felt good once received. "

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Verified
1/5

2021-03-07

Hell bad experience ! missing parcel and not yet refund!

"I made my order in mid dec 2020, the parcel was delivered to Hong Kong and I found out that DHL has outsourced this shipment to another courier and never ship the goods to me. I made my refund request in January and it haven't settled until today! it is totally unacceptable"

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Verified
1/5

2021-03-02

Not good... At all...

"Paid for 2 Day shipping, got it in 5, then the item was wrong. Spent over an hour trying to talk to a human and still haven't. Emailed in and get slow responses once a week. Do not recommend nor will order from again."

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Verified
5/5

2021-02-22

nice

"good shopping experience "

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Verified
1/5

2021-02-22

Diden get my item

"Bad Experience didet recive
"

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