ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2019-04-26

Excellent

"I am so very EXCITED that I have decided to order with Joh’s frogs as I have spent so much more money at the pet store to get crickets. I ordered 1,000 and they arrived on time and ALIVE which was amazing. If you haven’t ordered please do as it is so worth the money and time you will safe in the end."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-26

Great experience

"Purchased some clear acrylic hinges and door knobs for a greenhouse I built. Items much cheaper than on ebay or amazon arrived sooner than expected, worked perfectly. Would use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-04-26

Amazing

"They are always helpful and ship quickly! Their crickets are indestructible and last seemingly forever."


5/5

2019-04-26

Highly recommend Josh's Frogs

"I order live insects and supplies on a regular basis from Josh's frogs - I've always been very satisfied. High quality merchandise and fast shipping - insects always arrive alive. MUCH better than Flukers!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-26

Great Business!

"I purchased a few things for my vivarium that I was created for my cresite (not bought from them, but I was eyeing a few of theirs) and I am definitely pleased! They have wonderful articles as well to help you build your vivarium. My plants love the ABG Mix, and their rocks are lightweight, and look great in the viv! Although I didn’t purchase any plants from them (all the ones I wanted were sold out!) the plants (as well as other products) have great informative descriptions on how much you need, or what kind of plant is best suited for your viv. Little Boop definitely enjoys the vivarium, thanks Josh’s Frogs for all your help! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-26

Excellent selection and service

"I tried for months to find a particular aquarium plant (shoregrass - litorelia uniflora) and had several places cancel orders on me. Well, I found it on Josh's Frogs, ordered it with fast shipping, and I actually got it! I needed about 6 containers of it and Josh's Frogs had all the ones I needed. Every single container arrived in perfect condition and ready to put in my tank. It's been almost 2 months now, and they are growing beautifully and are everything I'd hoped they'd be. Thank you Josh's Frogs for being there when I needed you the most!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-04-26

Excellent product and safe shipping!

"Our gekko was delivered on time and packed perfectly safe- to a New York address in winter! They obviously care very much about the animals they sell."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-26

Love my new frogs!

"As I was building my vivarium, I was looking for a reliable seller to order my frogs, insects, and plants from. Because I live in a very rural area, I could not simply pick them up from the store. I ordered my insects and plants first, and they arrived live and healthy. Indeed, there were exactly zero dead leaves on the plants, and Josh's frogs even threw in an extra plant! They were packaged very well and included a heat pack to make sure that my plants and insects survived. Then, once my vivarium was set up, I ordered two Tincturius "cobalt" frogs from them as well. After I ordered them, I received many follow up questions from Josh's frogs. They asked me which day I would be home to receive them, and double checked the weather along the way to make sure that it didn't get too cold or hot. When I received them (live and healthy) they were insulated in a nice styrofoam container with a heat pack and a package of gels to regualte their temperature. I have had them for about a week now, and they are doing great! I know that there are a lot of negative reviews talking about the frogs dying, but remember that plane flights are difficult for all animals, but especially invertebrates. I would definitely suggest Josh's frogs to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-26

PacMan Frog

"We purchased a albino Pacman Frog from them in February. He arrived on time and very well packaged. He did get sick a few days after arriving and the company’s help desk was very helpful in helping to figure out what was wrong. The frog is now thriving and we love him!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-26

Loyal customer

"I got my first poison dart frogs here, and will continue to get them from here. I've also bought multiple plants, isopods, feeders, etc. Sometimes feeder insects have been dead on arrival, in which case I follow their policy by taking a photo, giving them my shipping info, and reporting the DOA immediately. I've always gotten a refund or replacement that I was satisfied with."


5/5

2019-04-26

Great company, Great products

"My wife and bought several items from Josh’s Frogs and have had a wonderful experience. Items are just as advertised, well packaged and shipped/received super fast. Will definitely buy from them again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-26

Fast shipping and live product

"Quickly shipped my order and they were alive upon arrival. Like with any live insect a couple were dead but that is to be expected. Receive more alive and in better health than I will get at the pet store. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-04-25

Sent me a crispy fern!!

"Plant was super tiny and the pictures they provided are deceiving and does not coincide with what you actually receive. With that being said and the plant I received being tiny and not having many leaves to begin with, I also received it with 3 crispy leaves, 2 of which fell off and 1 leaf with 1/3 of it missing. I contacted customer service and after about 3 days they got back to me saying they were not goin g to do anything about it. Never again! If you decide to order from Josh's Frogs, PROCEED WITH CAUTION!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-02-18

Smokey Oak Millipede

"I ordered from Josh's Frogs around a week ago and purchased my beloved Smokey Oak Millipede. He arrived the next day healthy and happy. There was a heat pack and he was very secure in shipment. Ever since then he's been pretty active and enjoying his enclosure. I am very pleased with their care of these lovely leggy animals. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-02-02

Dead Crickets upon Arrival

"I put my trust into joshs frogs and they let me down. I have a four month old bearded dragon who i was buying crickets for. And they showed up late and they were basically dust. I would never by from this place ever again. DONT BUY FROM THEM."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges