"Joybird team in Portland store is nothing short of excellence in terms of their customer relationships and entire sale process. Strongly suggest them if you want to have a great shopping experience."

"Purchased a sofa online on the 10th, received a request to write a review on the 11th and then a follow up on the 18th, so I'm not sure what I'm supposed to be reviewing, but submitting this anyways so the notifications will stop. As of the 19th, I'm still just awaiting tracking information for the sofa. Nothing to review yet."

"Cae Blackwell was super helpful. They sent photographs of the fabric for both prices I purchased. When I didn't love the color on one, they were able to assist in changing the color for me. "

"We shopped online a lot. Visiting the Portland showroom made us choose Joybird over other brands. The staff especially made us comfortable and offered a ton of information you can’t get online. The fabric option and layouts in the Portland showroom were perfect for us. Highly
Recommend visiting a showroom. We will visit one again because of the staff. We are very excited for our Bryant Loveseat"

"The lamp is damaged and was sent in a styrofoam case that disintegrated and made a mess."

"Kimberly helped us so much by going above and beyond with figuring out size, comfort and design of our new couch. Couldn’t be happier with her care!"

"We were approached immediately by a nice women named Aiza in the Wooster Street Store in Manhattan. My wife had an idea of what she liked on line. Once we saw the floor model she wasn't as sure about her on line pick.
Aiza showed us another style. Brought us to the Fabric Books on the wall m, placed the fabric on the model & Bam! Done!!!
Paid and out the door with thanks and good wishes. Looking forward to the Joybird arrival In a few weeks. Thank you "

"Fast friendly and the store is beautiful "

"Staff was accommodating and courteous. The products are beautifully displayed and the selection was not overwhelming but enough to have many choices. Buying the couch and chair was easy and efficient. The experience was comfortable "

"Lamp shade arrived dented. First item was night stand. After second time I returned the night stand I finally had to just keep the second stand with damage. Joybird packaging of items needs improvement."

"I wanted to comment on the outstanding service that was given to us by Charlie Klein the manger in Center City Philadelphia.

We had an unpleasant situation with a sales person there however Charlie went over and above our expectations. He is a true gentleman and a class act. With that being said we will continue to shop at Joybird as needed for future purchases. I hope he is acknowledged with this review

Thank you
Mr and Mrs. Grabosky"

"Cant wait to get our new couch."

"Went into the Portland showroom to see swatches of material before I ordered my bed. Trey, the sales associate was extremely helpful. He greeted me right away and led me to what I needed, then left me to explore the fabrics without interruption.
When I was ready to order he took care of the entire process. Couldn’t have bean easier!
"

" Everyone at the joybird store was so helpful. "

"I ordered my sofa a week ago and have still not received a delivery date."