ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,297 reviews
4.31 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.58/5
Shipping & packaging:
3.74/5
Customer service:
3.61/5
Return/Replacement policy:
3.72/5
Featured Review


Verified
5/5

2024-10-31

Great shoes choice !

"Loved the experience. I bought boots that I really wanted and saw lots of other styles I like !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-01
A rep from JustFab, LBTechstyle, has responded:

“Hello Marta,

I’m so glad to hear that you had a great experience and found the boots you really wanted. It’s always exciting to discover styles that catch your eye. You may be sure that we will keep offering members like you fresh, original styles. Hope you have a nice day.

Best,
Lia”


Verified
5/5

2024-10-31

Always a pleasure

"I always like shopping on JustFab. I love the products and love the suggestions and the service and just everything lol"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-01
A rep from JustFab, LBTechstyle, has responded:

“Hello Melicia,

I’m so glad to hear that you always enjoy shopping on JustFab! It’s great that you love the products, suggestions, and service. Having a positive shopping experience can make all the difference, and I’m glad you’ve found that with us.  We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia”


Verified
5/5

2024-10-31

Just fab is fabulous

"I love shopping with you guys. I love your product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-01
A rep from JustFab, LBTechstyle, has responded:

“Hello Rose,

It’s wonderful to hear that you love shopping with JustFab! I'm glad you're enjoying the products and your overall experience. They have such a great selection, and it’s always exciting to find something you love. We hope that you will always have a great experience with us.

Best,
Lia”


Verified
5/5

2024-10-31

The Price!!;;;

"I was very happy with the price of grand daughter boots!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-31
A rep from JustFab, MLTechstyle, has responded:

“Hello Don,

That’s wonderful to hear! I’m so glad you found a great price for your granddaughter’s boots. It’s always a joy to get a good deal, especially when it’s for someone special. It’s wonderful to know that you found a great deal. Thank you for choosing JustFab and for sharing your positive experience! Have a great day!

Best,
Mary



Verified
5/5

2024-10-30

Quality merchandise at reasonable prices

"Site is easy to navigate & different views of merchandise given. Good descriptions of merchandise "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-10-31
A rep from JustFab, MLTechstyle, has responded:

“Hello Melina,

I’m so pleased to hear that you found the merchandise to be of high quality and reasonably priced! It’s great that you found the site easy to navigate and appreciated the different views and detailed descriptions. Those features can enhance the shopping experience. It’s wonderful to know that you’re satisfied with the quality and prices. Your feedback is valuable, and I hope you continue to enjoy your purchases!

Best,
Mary



Verified
5/5

2024-10-30

Easy and great purchase

"Very enjoyable online shopping and deliveries to Canada are well managed"


Rep reply posted 2024-10-31
A rep from JustFab, MLTechstyle, has responded:

“Hello Rula,

Thank you so much for sharing your experience! I’m glad to hear that your online shopping was enjoyable and that the delivery process to Canada was well-managed. It’s always great to find a service that makes things easy and convenient. We strive to make the process as smooth as possible I am glad that everything went smoothly for you. We appreciate you for choosing JustFab! Have a great day!

Best,
Mary


Verified
5/5

2024-10-30

Love Just Fab

"I have been a customer for years, love the quality, fast shipping and sales from Just Fab"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-31
A rep from JustFab, MLTechstyle, has responded:

“Hello Angie,

That's wonderful to hear! We're happy to have you as a loyal member. Your satisfaction is our top priority, and we're glad we've been able to consistently deliver high-quality products and fast shipping. Your continued support means a lot to us, and we’re glad to know that you’ve had such positive experiences. Enjoy your next order and have a great day!

Best,
Mary


Verified
5/5

2024-10-30

Affordable

"Got very fast service and convenient selection of shoes with colors and good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-31
A rep from JustFab, MLTechstyle, has responded:

“Hello Smrutil,

I’m so glad to hear that you had a positive experience with our fast service and the convenient selection of shoes! It’s great to know you found good prices and colors that you like. It’s wonderful to know that you had a positive shopping experience. We strive to provide a wide selection of products at affordable prices. Thank you for choosing JustFab!

Best,
Mary


Verified
5/5

2024-10-30

wonderful support

"Immediately action to my issue."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-31
A rep from JustFab, MLTechstyle, has responded:

“Hello Yaneth,

We're glad to hear that we were able to assist you promptly. It’s great to know that our Member Services Team was able to take immediate action. I'm so glad to hear that you received the immediate support that you need for your issue. We strive to provide quick and effective assistance, and it’s great to know we met your expectations. Have a great day!

Best,
Mart


Verified
5/5

2024-10-30

it was great

"no problems ordering it was a good shopping experience"


Rep reply posted 2024-10-31
A rep from JustFab, MLTechstyle, has responded:

“Hello Betty,

I’m glad to hear that you had a great shopping experience with no issues! It’s wonderful to know that everything went smoothly for you and that ordering was hassle-free! It’s wonderful to know everything went smoothly for you. We strive to make the process as enjoyable as possible. Thank you for choosing us and have a wonderful day!

Best,
Mary




Verified
5/5

2024-10-29

Prices are fabulous!

"Great prices, great selections "


Rep reply posted 2024-10-30
A rep from JustFab, ZethB, has responded:

“Hello Renee,

Thank you for your feedback! We’re happy to hear that you think our prices are fabulous and that you appreciate our great selection. Providing a variety of stylish options at affordable prices is our goal, and it’s wonderful to know we’re meeting your expectations. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-10-29

Service review

"It was awesome. Got my dream shoes cheap"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-30
A rep from JustFab, ZethB, has responded:

“Hello Funmilayo,

Thank you for your feedback! We’re excited to hear that you had an awesome experience and were able to get your dream shoes at a great price! Providing quality products at affordable prices is what we strive for, and it’s wonderful to know we met your expectations.

Best,
Zeth”


Verified
1/5

2024-10-02

I haven’t gotten a package

"I still haven’t gotten a package "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Angie,

Thank you for reaching out to us. We understand how important it is for you to receive your package, and we sincerely apologize for the delay you’re experiencing. We strive to ensure that all orders are processed and shipped promptly, and we regret that we fell short in this instance. We value your feedback and are committed to addressing these matters, so we will be sending you a private message shortly.

Best,
Allison ”


Verified
5/5

2024-10-29

Great Shoes!!

"Everything I ordered was quick to ship, and even though one pair was too small, the return/exchange process was fast and easy! Customer service was great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-30
A rep from JustFab, ZethB, has responded:

“Hello M,

Thank you for your feedback! We’re happy to hear that you love the shoes and that your order shipped quickly. It’s fantastic to know that the return/exchange process was fast and easy, even when one pair didn’t fit. We’re also glad that you had a positive experience with our Member Services team. Providing excellent support is a priority for us, and your satisfaction is important.

Best,
Zeth”


Verified
5/5

2024-10-29

In and outdoors slippers

"Web site easy to navigate, great selection , pricing good, not sure about quality because this is a gift"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-30
A rep from JustFab, ZethB, has responded:

“Hello Debra,

Thank you for your feedback! We’re glad to hear that you found our website easy to navigate and appreciated the great selection and pricing of our indoor and outdoor slippers. It's understandable to be uncertain about the quality since this is a gift. We appreciate the time you spent sharing your experience!

Best,
Zeth”