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202,343 reviews
4.54 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.96/5
Customer service:
3.84/5
Return/Replacement policy:
3.95/5
Featured Review


Verified
5/5

2024-11-06

Thank you

"Almost every time I have had to call customer service they go over and beyond my expectations which I can't thank you enough for!"

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Rep reply posted 2024-11-06
A rep from JustFab, ZethB, has responded:

“Hello Rachel,

We’re always happy to hear that our members are happy with our service! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2024-11-06

AMAZING STORE

"Absolutely love Just Fab! "

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Rep reply posted 2024-11-06
A rep from JustFab, ZethB, has responded:

“Hello Ericka,

Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-11-05

good to go!!!

"justfab's website is great!!! "

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Rep reply posted 2024-11-06
A rep from JustFab, ZethB, has responded:

“Hello Charlesetta,

Thank you for your feedback! We're happy to hear that you found the JustFab website great and that everything was good to go for you. We strive to make browsing and shopping as easy as possible, and we're glad it met your expectations.

Best,
Zeth”


Verified
5/5

2024-11-03

Very good

"Price point good for the cowboy boots I bought."

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Rep reply posted 2024-11-04
A rep from JustFab, Chad A., has responded:

“Hello Regina,

We're thrilled to hear that you're loving our products! Providing exceptional quality at a great price is always our goal, and it's wonderful to know that we've hit the mark for you. Your satisfaction means a lot to us, and we're committed to consistently delivering top-notch products that exceed your expectations.

Best regards,
Chad


Verified
5/5

2024-11-05

Love

"The boots I ordered are so cute and literally arrived the next day :)"

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Rep reply posted 2024-11-08
A rep from JustFab, LBTechstyle, has responded:

“Hello Jenn,

So glad to hear you’re loving the boots. And that’s amazing they arrived so quickly, next-day delivery is always a nice surprise! You may be sure that we will keep offering members like you fresh, original styles. Hope you have a nice day!

Best,
Lia”


Verified
5/5

2024-11-05

Wonderful experience

"I enjoyed it. Found what I needed."

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Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Elnora,

Thank you so much for sharing your feedback! We're glad to hear that you had a wonderful experience and were able to find exactly what you needed. Our goal is to make your shopping experience as enjoyable and seamless as possible, and it’s great to know we achieved that for you.

Best,
Allison ”


Verified
4/5

2024-11-04

It's alright

"It was ok but could've been better "


Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Ayejsha,

Thank you for sharing your feedback with us. We're sorry to hear that your experience wasn’t as great as it could have been. We always aim to provide an excellent shopping experience, and we truly appreciate your thoughts. We’ll be sending you a private message now, so we can get this addressed as soon as possible.

Best,
Allison ”


Verified
5/5

2024-11-04

Very online professional

"Very good nice experience "


Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Ricky,

We're so glad that you had a positive and professional experience with us online. Providing a smooth, seamless shopping experience is our priority, and it’s great to know we met that standard for you.

Best,
Allison ”


Verified
5/5

2024-11-04

GREAT SELECTION

"I love the wide variety of shoes and excellent prices!"

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Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Heather,

Thank you so much for your wonderful feedback! We're glad to hear that you love our wide selection of shoes and the great prices we offer. We strive to provide a variety of styles to suit every need and preference, and it’s great to know that you’re enjoying the options available.

Best,
Allison”


Verified
5/5

2024-11-04

Easy Peeasy!

"Direct and to the point. Easy."


Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Millie,

Thank you for your feedback! We're so happy to hear that your experience was straightforward. We aim to make shopping as simple and efficient as possible, so it’s great to know that we met that goal for you. Your support means a lot to us.

Best,
Allison ”


Verified
5/5

2024-11-04

Happy

"Definitely can’t wait to receive my slippers. I’m excited "

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Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Monica,

Thank you so much for sharing your excitement with us and for choosing JustFab! We're pleased to hear that you're looking forward to receiving your slippers. We’re confident that you'll love them, and we hope they bring you comfort and joy.

Best,
Allison ”


Verified
5/5

2024-11-04

Sharon boots

"It great I will continue to order from "


Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Sharon,

Thank you so much for your kind feedback! We're so happy that you love the boots and that you’re pleased with your purchase. It’s always wonderful to know that our products are meeting your expectations. We truly appreciate your continued support and are glad that you’ll be ordering from us again in the future.

Best,
Allison ”


Verified
5/5

2024-11-04

Easy Purchase

"Very easy to purchase online . Easy to cancel a purchase if necessary "

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Rep reply posted 2024-11-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Lucille,

Thank you so much for your feedback! We’re so glad to hear that you had a smooth and easy experience making your purchase with us. We strive to make the shopping process as convenient and hassle-free as possible, and we’re happy to know that you found it simple to complete your order.

Best,
Allison”


Verified
1/5

2024-11-04

Cancelaron mi pedido

"Estaba esperando mis botas con gran emoción y cancelaron mi pedido"

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Verified
5/5

2024-11-04

What a Just Fab deal!!

"I was so excited about the 10 dollar introductory offer for my first pair, I have considered purchasing before but with that kind of savings I wasn't needing to consider anything, it was a 'shoe in' lol! Can't wait to receive my new boots!! This is my first time to buy Dream Pairs and I'm eager to see how they fare! I wish their online shopping experience was easier to navigate, I find it to be a pain to deal with pretty quickly. "

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Rep reply posted 2024-11-04
A rep from JustFab, Chad A., has responded:

“Hello Kerri,

Thank you for sharing your excitement with us! We're thrilled to hear that you had a positive shopping experience with JustFab. We sincerely hope you enjoy your boots, and after you have them, please don't hesitate to provide feedback. We hope that your experience with us in the future will always be fantastic.

Best regards,
Chad