ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2022-02-26

Very good

"Found everything I wanted"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-02-27
A rep from JustFab, Samar B., has responded:

“Hello Christine,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-02-26

Great experience

"Good shopping experience love"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-02-27
A rep from JustFab, Samar B., has responded:

“Hello Arlene,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-02-26

Great

"Very easy to manage, great low prices and super quick processing and shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-02-26
A rep from JustFab, Samar B., has responded:

“Hello Mariapaula,

Thank you for your review. We are happy to hear that you are happy with our shipping and low price. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark


Verified
5/5

2022-02-26

Excellent

"I’m always happy with a sale and you hadn’t failed me yet. I look good without breaking my pocket book"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-02-26
A rep from JustFab, Samar B., has responded:

“Hello Jacqueline,

Thank you for your review. We are happy to hear that you are happy with our product, style, and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2022-02-25

Always a good experience

"I always have a great experience shopping on Justfab"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-02-26
A rep from JustFab, Samar B., has responded:

“Hello MaNesha,

Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-02-25

Awesome

"I have been a member for about 10 years and I have had nothing but excellent customer service, fit of the shoes that I have purchased and most of all the incredible pricing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-02-26
A rep from JustFab, Samar B., has responded:

“Hello Loretta,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
1/5

2022-02-24

They deducted 50 dollars And they told me that those were refundable in the next purchase, I also had 30 credit because I referred two frien

"They deducted 50 dollars And they told me that those were refundable in the next purchase, I also had 30 credit because I referred two friends, when I tried to make the purchase they deducted the $50 and the $30 and my purchase had been $50 so I don't understand why they are so liars"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-02-25
A rep from JustFab, Samar B., has responded:

“Hello Laura,

Thank you for taking the time to write a review! We'd be delighted to help you further with your credit concern. Our member services team will get in touch with you right away. Thanks!

Best,
Renz”


Verified
5/5

2022-02-24

Navigation Easy

"It is always easy to navigate this website"


Rep reply posted 2022-02-25
A rep from JustFab, Samar B., has responded:

“Hi Tammy,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
1/5

2022-02-24

No

"No it was awful, they charge no matter whay"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-02-24
A rep from JustFab, Samar B., has responded:

“Hello Iza,

Thanks for sending your review! Your feedback about charges in your account is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth”


Verified
4/5

2022-02-23

Go JustFab!!!

"I love the shoes. I get a whole bunch of compliments "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-02-24
A rep from JustFab, Samar B., has responded:

“Hello Kimberly,

We’re so glad to know you love the shoes! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth”


Verified
5/5

2022-02-23

Good

"The boots came love them thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-02-24
A rep from JustFab, Samar B., has responded:

“Hello Merle,

We're glad that you are loving your purchase! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth”


Verified
5/5

2022-02-23

Gave me just what I needed and the transaction went smoothly

"I accidentally ordered the same thing twice so I called back to cancel one of the orders an all I needed was to explain the problem and it was done"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2022-02-23
A rep from JustFab, Samar B., has responded:

“Hello Aurelia,

Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2022-02-22

Always on point

"Always something to get from here"


Rep reply posted 2022-02-23
A rep from JustFab, Samar B., has responded:

“Hello Sarah,

Thank you for your review. We are happy to hear that you are happy with our service an selections. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2022-02-22

LOVE LOVE LOVE!

"So far the shopping and purchasing has been great. I cant wait to get my order!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-02-23
A rep from JustFab, Samar B., has responded:

“Hello Deyna,

We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!

Best,
Jane


Verified
5/5

2022-02-22

Very unexpected offer and deal this season!

"I just discovered this app or website was still up and going after all of this worlds tragic moments and such huge loses of loved one! Keep those spirits shinning bring, God Bless America! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-02-23
A rep from JustFab, Samar B., has responded:

“Hello Tiffany,

Thank you so much for doing business with us! It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!

Best,
Renz”