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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-03-17

Pink boxes rock !

"I’ve used Justfab for a while and love the choices . I usually receive my order faster than expected even when told to expect delays . Love love love "

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Rep reply posted 2022-03-17
A rep from JustFab, Samar B., has responded:

“Hello Tammy,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
5/5

2022-03-16

Gorgeous

"I love just fab for the quality and price. I wil take one of everything lol wish I could
"

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Rep reply posted 2022-03-17
A rep from JustFab, Samar B., has responded:

“Hi Lisa,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy”


Verified
5/5

2022-03-16

boots

"I love the prices at just fab. There is a good selection. "

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Rep reply posted 2022-03-16
A rep from JustFab, Samar B., has responded:

“Hello Falkenthal,

Wonderful! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Bella”


Verified
5/5

2022-03-15

Love

"Easy to shop. Love the products. "

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Rep reply posted 2022-03-16
A rep from JustFab, Samar B., has responded:

“Hi Theresa,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2022-03-15

Excelente

"Muy buen servicio, súper rápido. Me encantaron mis botines. Gracias "

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Rep reply posted 2022-03-16
A rep from JustFab, Samar B., has responded:

“Hola Josefa,

¡Gracias por los comentarios positivos! ¡Nos alegra saber que le encantan nuestros productos y servicios!

Mejor
Jane


Verified
5/5

2022-03-15

Excellent

"Happy about the price and style"

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Rep reply posted 2022-03-15
A rep from JustFab, Samar B., has responded:

“Hi Janice,

We appreciate your review! We definitely promise great deals and styles. You can surely expect more from us soon!

Best,
Cathy”


Verified
3/5

2022-03-14

I don't know

"I have been a JustFab customer for a while and I'm sad to say that I may need to leave the site. I have a hard time finding kitten heeled shoes and it's disappointing whenever I go online and start my search for flats to Kitten heels only to have my search a bust...I don't know what else to say..."

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Rep reply posted 2022-03-14
A rep from JustFab, Samar B., has responded:

“Hi Donna,

Thanks for your effort in writing a review! We are sad about the negative experience you had with the availability of your preferred style.

Best,
Cathy”


Verified
5/5

2022-03-13

Amazing Prices

"I started a new office job and cane wait to wear my new 10 pairs of heel! Thanks JustFab! ❤️"

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Rep reply posted 2022-03-14
A rep from JustFab, Samar B., has responded:

“Hello Meghan,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane


Verified
4/5

2022-03-12

Boots

"Love them. Very comfortable "

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Rep reply posted 2022-03-12
A rep from JustFab, Samar B., has responded:


Hello Amber,

Thank you for your positive review and for sharing this with others regarding our boots. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark


Verified
4/5

2022-03-11

Torn

"As with everything, prices keep getting higher. The shoes seem more geared to the younger crowd. Unsure if I will continue. "


Rep reply posted 2022-03-12
A rep from JustFab, Samar B., has responded:


Hello Teresa,

Thank you for your review. We are sad to hear that you are not happy with our selection and pricing. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark”


Verified
5/5

2022-03-11

Quick shipping

"My order shipped out very quickly! "

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Rep reply posted 2022-03-12
A rep from JustFab, Samar B., has responded:

“Hello Patricia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!

Best,
Renz”


Verified
4/5

2022-03-11

I love my boots that are long with a heal and a zipper made out of leather.

"I have had a great experience so far. I just ordered 2 more pair of shoes this week. "

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Rep reply posted 2022-03-11
A rep from JustFab, Samar B., has responded:

“Hello Deanna,

Thank you for your review. We are happy to hear that you are happy with our products and style. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2022-03-11

Estatic

"Quick and easy, loved the savings "

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Rep reply posted 2022-03-11
A rep from JustFab, Samar B., has responded:

“Hello Jeanette,

We are glad you are enjoying our promos! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
4/5

2022-03-11

Exactly as they say

"I love that your program is exactly as you say it works! It is easy site to use and the products are usually better quality than expected.
The only reason for less than 5 stars is that sizing varies. (some times run small or larger) It would be helpful if there were photos of the sole of the shoes on every pair. It is hard to tell the width of the shoes before ordering.
"

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Rep reply posted 2022-03-11
A rep from JustFab, Samar B., has responded:

“Hello Anna,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth”


Verified
4/5

2022-03-10

Stylish Finds Always

"I always find stylish things. Every once in a while I have problems with the site, but not to often."

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Rep reply posted 2022-03-11
A rep from JustFab, Samar B., has responded:

“Hello Latreece,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered a problem with our website. We’ll be sending you a private message right now. Thanks!

Best,
Clark