ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2022-03-24

So glad I found this site. It's made shopping a fun experience!

"I have had some difficulty in finding the correct size on a pair of shoes, but I love the shoes so much that it doesn't even bother me. Well made, as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-03-25
A rep from JustFab, Samar B., has responded:

“Hello Diane,

Thank you for your review. We are sad to hear that the item you want is not available. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark”


Verified
5/5

2022-03-23

Love it

"I always enjoy shopping with JustFeb! Excellent sales and products! "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-24
A rep from JustFab, Samar B., has responded:

“Hi Delisa,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2022-03-23

Free shoes

"Easy to order and fast arrival."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-24
A rep from JustFab, Samar B., has responded:

“Hello Tikeisha,

We're glad that you are loving your purchase! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth”


Verified
5/5

2022-03-23

Just fab

"The best shoes I have ever bought are from this site!!!! Omg they are amazing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-03-23
A rep from JustFab, Samar B., has responded:

“Hello Mary,

We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-03-22

More shoes and slippers.

"I was not using plan due to.....felt the offerings were repetitive. Spoke to representative, Juan. He showed me how to work site and that there were other products. I ended up purchasing with my credit points. Very satisfied with program refresher.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-03-23
A rep from JustFab, Samar B., has responded:

“Hi Marta,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy”


Verified
5/5

2022-03-22

Everything was easy and fast

"I had a wonderful experience and it won't be the last!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-03-23
A rep from JustFab, Samar B., has responded:

“Hi Ariana,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2022-03-22

Awesome. Great quality and cute.

"Sale prices are on point. Shoes are comfortable and they last. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-03-23
A rep from JustFab, Samar B., has responded:

“Hello Shannon,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth”


Verified
5/5

2022-03-20

"Great styles, delivery on time, staffs are very patients and friendly, recommend edalways."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-21
A rep from JustFab, Samar B., has responded:

“Hello Syville,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-03-19

Awesome

"I love that I can still find my shoe size and Also be able to pick the styles that I like for a pretty good price . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-19
A rep from JustFab, Samar B., has responded:

“Hello Shakira,

Thanks for the great review. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz”


Verified
3/5

2022-03-19

Not Real Happy

"Not as happy with the selections available since I first signed up. I want out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-03-19
A rep from JustFab, Samar B., has responded:

“Hello Sandie,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about our selections. Our Member Services Team will get in touch with you right away. Thanks! 

Best,
Renz”


Verified
5/5

2022-03-18

Great quality of shoes and excellent prices.

"Very satisfied and I recommend to friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-19
A rep from JustFab, Samar B., has responded:

“Hello Sarah,

Thanks for your review. We are happy to know that you are satisfied with the quality of our shoes. We make every effort to provide gorgeous, high-quality items for you at a reasonable price! Have a fantastic day!

Best,
Renz”


Verified
5/5

2022-03-18

JustFab

"Absolutely Love This site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-03-19
A rep from JustFab, Samar B., has responded:

“Hello Brittany,

Thank you for your review. We are happy to hear that you are happy with our website. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
4/5

2022-03-18

Wife is happy and so am I.

"Seems like a value when you are a VIP. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-19
A rep from JustFab, Samar B., has responded:

“Hello Darryl,

We are glad you are enjoying our products and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth”


Verified
5/5

2022-03-17

"My orders always arrive on time. The product is very nice quality. Always what I ordered right size and never have had a problem with customer service they very few times I have had to deal with them ( my own mistake with wrong address). I shop very often with Justfab. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-18
A rep from JustFab, Samar B., has responded:

“Hi Margaret,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2022-03-17

Love it

"It was quick simple and it arrived right on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-18
A rep from JustFab, Samar B., has responded:

“Hello Laura,

We are glad you are enjoying our shipping process and delivery! Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”