ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2022-01-26

Fast order

"Your order was great you sent it out fast. I was surprised to have gotten it so fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-27
A rep from JustFab, Samar B., has responded:


Hello Karen,

Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2022-01-26

Glorious Navy Blue Ankle Boots!

"I love, Love LOVE those boots!!

I LOVE the shoes and boots and sandals on Just Fab!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-27
A rep from JustFab, Samar B., has responded:

“Hello Sheila,

Thank you for your review. We are happy to hear that you are happy with our product and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2022-01-26

All i need in my life

"Great, perfect, exceptional "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-26
A rep from JustFab, Samar B., has responded:

“Hello Myrlanda,

Thank you for such an excellent review. We appreciate your time to share how satisfied you are shopping with us. That is what we always aim for, your satisfaction!

Best,
Bella”


Verified
5/5

2022-01-10

Easy ordering

"To find what I need and to order was a convience. Enjoy looking at new arrivals. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-11
A rep from JustFab, Samar B., has responded:

“Hi Darlene,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy”


Verified
5/5

2022-01-23

Awesome

"Has the best prices great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-24
A rep from JustFab, Samar B., has responded:

“Hello Ebony,

Thank you for writing a review. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz”


Verified
5/5

2022-01-23

Great deals!

"Just Fab has great products at affordable prices!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-01-24
A rep from JustFab, Samar B., has responded:

“Hello Leah,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2022-01-23

Got more for Less

"I ordered 4 products and feel like I paid for just one - all thanks to the sale and the extra VIP savings. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-24
A rep from JustFab, Samar B., has responded:

“Hello Shanice,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
2/5

2022-01-23

Frustration to the max!!!

"Your shipping and tracking services are really poor. I have ordered shoes several times, and they have not arrived or taken several months to arrive. Currently, I am out of pocket for three pairs of boots that you insist arrived, but they did not. I have felt like the people I talked/wrote to saw me as a thief, trying to get something for nothing. I just wanted what I paid for! And BTW--I am still out of pocket for that shipment, and still trying to justify myself to the people responding to email and phone calls.
Your boots/shoes are cute, and I enjoy wearing them, but l do not like having to go through many levels of hassle when they don't arrive!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-23
A rep from JustFab, Samar B., has responded:

“Hello JR,

Thank you for the feedback! We are sorry to hear that we have disappointed you with our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch immediately.

Best,
Jane


Verified
5/5

2022-01-20

Amazing!

"Huge Variety of beautiful shoes, large sizes, fast and accurate shipping. Love Just Fab!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-01-21
A rep from JustFab, Samar B., has responded:

“Hi Christine,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy”


Verified
5/5

2022-01-20

Easy shopping

"I shopped their sale with ease and got great values as a vip member."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-21
A rep from JustFab, Samar B., has responded:

“Hi Rebecca,

We appreciate your review! We definitely promise great deals and you can surely expect more soon!

Best,
Cathy”


Verified
5/5

2022-01-20

JustFab is Just fabulous!

"I love the bi-annual Clearance Sales with boots and shoes from $7! I have taken advantage of this offer 2 times in the past 2 years. Fabulous!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2022-01-20
A rep from JustFab, Samar B., has responded:

“Hello Mary,

We are glad you are enjoying our promos! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
5/5

2022-01-20

The in style

"No waiting or hassle. Ordering was fast and easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-01-20
A rep from JustFab, Samar B., has responded:

“Hello Veronica,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz”


Verified
5/5

2022-01-19

Love this site

"So many choices for all styles. The deals are amazing and the quality is good for the price. This is definitely my go to site!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-01-20
A rep from JustFab, Samar B., has responded:

“Hello Ashley,

Thank you for your review! We love being able to provide a positive experience regarding selections and quality for members like you. We appreciate you taking the time to write a review that you like our pricing and promotions! We always strive to provide stylish, affordable items for you!

Best Regards,
Clark”


Verified
4/5

2022-01-18

Large selection of shoes

"I really enjoy my justfab subscription "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-01-19
A rep from JustFab, Samar B., has responded:

“Hi Jasmine,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy”


Verified
2/5

2022-01-17

History

"When I first joined, the shoes and boots were so cute! Now they are awful! The clothes have gotten worse.... not for the mainstream person! "


Rep reply posted 2022-01-18
A rep from JustFab, Samar B., has responded:

“Hello Sue,

Thank you for your honest feedback about the styles we have online. Our member services team will get in touch with you right away. Thanks!

Best,
Renz”