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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
4/5

2022-01-04

Perfect. Although I can’t member exactly what I ordered I just know it was perfect. Thank you

" Although I can’t remember the exact experience because I have a TBI I know that I was pleased none the lest…"

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Rep reply posted 2022-01-04
A rep from JustFab, Samar B., has responded:

“Hi Jolene,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2022-01-04

They have always been great to work with.

"Never have had any issues "

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Rep reply posted 2022-01-04
A rep from JustFab, Samar B., has responded:

“Hi Susie,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy”


Verified
5/5

2016-10-25

Love love love love it

"Love my boots they fit very nicely. I can't wait to order more shoes. "


Rep reply posted 2022-02-09
A rep from JustFab, Cathy U., has responded:

“Hi Megan,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy”


Verified
5/5

2022-01-03

Muyyyy buena

"Facil y segura para comprar!"

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Rep reply posted 2022-01-03
A rep from JustFab, Samar B., has responded:

“Hello Veronica,

We are happy that we were able to help you have an easy shopping experience. Thank you!

Best,
Jane”


Verified
5/5

2022-01-03

Variety

"I have been shopping with just fab for years.
They have always had a great selection.
I have always had great experiences when dealing with JF.
"

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Rep reply posted 2022-01-03
A rep from JustFab, Samar B., has responded:

“Hello Jeaneen,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-01-02

Excellent products at great prices

"Very easy to find what I was looking for. Like the rewards program "

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Rep reply posted 2022-01-03
A rep from JustFab, Samar B., has responded:

“Hello Greta,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-01-02

Quality and fashion great

"Very quick delivery. Love the quality "

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Rep reply posted 2022-01-03
A rep from JustFab, Samar B., has responded:

“Hello Sherryl,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2022-01-01

Best place to order shoes online!!!

"I ordered a pair of shoes from Just Fab and they were estimated to be delivered within 6-14 days and I ended up receiving them in only 5 days!!!"

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Rep reply posted 2022-01-02
A rep from JustFab, Samar B., has responded:

“Hello Brooke,

Thank you for your lovely review! We are glad to hear that you received your orders on time. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

Best,
Jane


Verified
5/5

2021-12-31

The Best Clothier

"I’m stumbled across Just Fab by mistake and haven’t stopped shopping there every since. My new go to for all my shopping needs. "

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Rep reply posted 2022-01-02
A rep from JustFab, Samar B., has responded:

“Hello Evelyn,

Wow! Thank you so much for the awesome feedback! We are happy to know that you love our products and services! Have a fabulous day!

Best,
Jane


Verified
1/5

2021-12-30

My order got canceled

"Bad experience!!!!!!!!!!!!!!"

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Rep reply posted 2021-12-30
A rep from JustFab, Samar B., has responded:

“Hello Laura,

We're sorry to hear about what happened to your latest order. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Bella”


Verified
4/5

2021-12-30

Great products. Great prices, but does not deliver everything!

"I ordered a black lace blouse to wear gif New Years and never received it! Pretty deceptive "


Rep reply posted 2022-01-04
A rep from JustFab, Samar B., has responded:

“Hi Christie,

We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy”


Verified
4/5

2021-12-28

pretty good

"The one-hour countdown was a little unnerving and definitely pressured me which I feel isn't fair to make an educated decision. However, the process was smooth and they did have some cute options Also the VIP program is a pretty good deal as long as you don't forget to buy or skip."

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Rep reply posted 2021-12-29
A rep from JustFab, Samar B., has responded:

“Hi Makayla,

Thanks for writing a review and for making your purchase! We'll share your feedback with the appropriate team. We are excited for you to receive your order!

Best,
Cathy”


Verified
5/5

2021-12-28

Great

"I got a bargain on this order and I’ve been looking for work shoes, I bought 3 good neat pairs to replace my worn out pairs and JUSTFAB was a great source. Shoes are true to size and I recommend the site for odds and end and wardrobe necessities. "

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Rep reply posted 2021-12-29
A rep from JustFab, Samar B., has responded:

“Hello Enie,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best promotion and true to size product!

Best Regards,
Clark”


Verified
5/5

2021-12-28

Very easy to maneuver

"It was quite easy and I found it very comforting that I can find a lot of styles"

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Rep reply posted 2021-12-28
A rep from JustFab, Samar B., has responded:

“Hello Alex,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane”


Verified
4/5

2021-12-27

Great styles

"I absolutely love the selections of diet styles. The only thing i would improve would be to actually be able to select the shoes in the model photos.i wasn’t able to find a shoe that was being displayed on a model."

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Rep reply posted 2021-12-28
A rep from JustFab, Samar B., has responded:

“Hello Evelyn,

Thank you for writing a review! We apologize if you experienced some website difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad”