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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2022-01-12

It was great!

"It was great! I found boots for myself and my daughter whom is very picky when it comes to shoes. So thank you JustFab!! "

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Rep reply posted 2022-01-13
A rep from JustFab, Samar B., has responded:

“Hello Kathleen,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best product and services!

Best Regards,
Clark”


Verified
5/5

2022-01-12

Greatest experience!

"Easy shopping, fast shipping, affordable, great stuff! "

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Rep reply posted 2022-01-12
A rep from JustFab, Samar B., has responded:

“Hello Courtney,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best products, prices, and services!

Best Regards,
Clark”


Verified
5/5

2022-01-11

Love

"Absolutely love this site 100% recommend"

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Rep reply posted 2022-01-12
A rep from JustFab, Samar B., has responded:

“Hello Samantha,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad”


Verified
5/5

2022-01-10

Everything Is Awesome & Excellent

"I’ve Had The Most Excellent Experience With JusFab I’m Glad I’m A Customer , Keep Up The Great Offers ,"

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Rep reply posted 2022-01-11
A rep from JustFab, Samar B., has responded:

“Hello Courtney,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
3/5

2022-01-10

Okay

"Ordering process was simple and straightforward. Everything has gone quiet well. I am not satisfied with the quality."


Rep reply posted 2022-01-11
A rep from JustFab, Samar B., has responded:

“Hello,

Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2022-01-09

Boots

"I really loved all their styles in boots and all "

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Rep reply posted 2022-01-10
A rep from JustFab, Samar B., has responded:

“Hello Manuela,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane


Verified
5/5

2022-01-08

Great shoes

"I love the loafers. I just got them today. The quality of the shoe "

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Rep reply posted 2022-01-09
A rep from JustFab, Samar B., has responded:

“Hello Rita,

Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the quality of our items! May your days be awesome!

Best,
Jane


Verified
5/5

2022-01-07

quick and easy

"it was quick and easy and the price ok"

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Rep reply posted 2022-01-08
A rep from JustFab, Samar B., has responded:

“Hello Kevin,

Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth”


Verified
5/5

2022-01-07

Part 1

"So god so far! Just waiting on my order."

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Rep reply posted 2022-01-08
A rep from JustFab, Samar B., has responded:

“Hello Corey,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
4/5

2022-01-07

A bit hard to understand.

"This customer service rep was very knowledgeable and helpful although a bit hard to understand. Super friendly too. I did have to call back however to make sure my questions/concerns were indeed acknowledged and being taken care of (which they were!) Great customer service!!"

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Rep reply posted 2022-01-07
A rep from JustFab, Samar B., has responded:

“Hi Laura,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given. We are excited for you to receive your order!

Best,
Cathy”


Verified
5/5

2022-01-06

Excellent

"The service I received was top notch! "

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Rep reply posted 2022-01-07
A rep from JustFab, Samar B., has responded:

“Hello Danielle,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2022-01-06

Just love the selection

"It is hard for me to find shoes my size that are cute, as I wear a size 12. I just love this site and their selection with the styles forever changing. I love it. Shipping is fast as well."

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Rep reply posted 2022-01-07
A rep from JustFab, Samar B., has responded:

“Hi Lamekia,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy”


Verified
5/5

2022-01-06

Sight was easy to fallow great shoes

"I love it
Shoes are great
Vip deals Are it
"

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Rep reply posted 2022-01-07
A rep from JustFab, Samar B., has responded:

“Hi Ashley,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-12-03

Great quality product

"Great quality product.
I order half a dozen pair of shoes monthly.
Never been disappointed.
Exact size, well-made, and the price is good.
Also, fantastic customer service.
"

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Rep reply posted 2021-12-04
A rep from JustFab, Samar B., has responded:

“Hello Patrick,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth”


Verified
3/5

2022-01-04

Gitchy website

"when I tried to navigate to different pages I would receive an error message. I typed in sneakers into the search box and received an error message. I went to the pages > athletic/sports page and got an error, then had to search through all the shoes/boots to find the sneakers I was looking for, only to find they were out of my size. "

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