"They cancelled my order without contacting me, due to an issue they were having verifying the zipcode. Then they couldn't fix the issue and this delayed work being done on my truck for an extra couple of weeks. They did nothing to compensate me for their mistake and told me there was nothing else that they could do for me, that it was just an issue with their 3rd party billers. "
"8.19.13-called and ordered a set of headlights
9.20.13-still had yet to receive headlights
9.21.13- called K2 about why and was told my headlights were on back-order but the just happened to have one set left I was very upset to not be informed of the back order but was told the one set in stock would ship that day and it would be 3-5day to me
9.26.13- call k2 because I still haven't received my headlights- was told that the issued a refund for the headlights 2 days after they said it would ship! then was told that they had the same exact set of headlights in stock though a different vendor for less money???? very unprofessional service and almosts transparent customer service. will avoid at all cost.
"
"Was here faster than expected and just was I wanted. Thanks
"
"quick and easy, great prices"
"K2Motor delivered exactly what I was looking for, less than one week order to delivery. Installed the hidden amplified antenna and it worked as described. Extremely happy with my purchase and delivery.
Where I have a bit of concern is with their order verification system. K2 called and left a message, then sent an e-mail, both requesting that I call an 800 number to verify my purchase. While I understand security and fraudulent procedures, asking me to verify what I purchased, where it is to be delivered and a secondary telephone number made me a little nervous (to say the least).
Again, the purchase went smoothly, product was delivered earlier than anticipated and was exactly what I was expecting. The security program instilled by K2Motor is the only reason for a less than stellar rating from me."
"Great deal, easy to deal with!!!"
"Still waiting on product with no confirmation of shipping yet ?"
"Sales person was knowledgable and helpful on the phone as he addressed all my concerns. Tail lights were received promptly as promised. The only problem I encountered was that the seal around on the right lens was mildly mis-formed and required me to cut a small strip off to create a flush mounting. Installation was not complicated otherwise. The lights have truly updated the car."
"Great service and products "
"very satisfied with all my purchases made through K2 Motors."
"I like how they treat me 5 stars
"
"Quick, timely, and as described."
"do not buy from this company tried to call them 10 times left messages tried chat must have took everyones money and ran I purchased headlights and grill $326 dollars and one of the headlights stays foged up with water after 1 trip down the road in rain so if you live in dessert you should be alright.i give them a 0 been in busines for 20 years custom building cars and trucks and never seen this kind of customer service."
"Answered my painting question promptly. Impressed with product feel and quality. Can't wait to install it."
"very fast and i will use again"