ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-07-18

"My chrome door handle covers arrived in good condition and on time. The auto body man installed the missing cover without charge because the old cover had been bent out of shape. I watched prices for about two months to be sure k2's prices were best.
"


Verified
5/5

2014-07-10

"excellent product and service"


Verified
1/5

2014-06-24

"Missed a digit in phone number, needed within five days, paid for overnight. After 3 days with no update on shipping or order process I tried to call in fact I called four times, one time left a message 10 days later on fifth try I get through and find they never processed order or tried to contact me. I had a missing digit in my phone number. Customer service was rude, and overall whole experience was very unprofessional. "


Verified
5/5

2014-06-24

"I ordered the roof rack for our CR-V and got a GREAT deal and swift delivery. I also believe the delivery was FREE! AND we ordered on Father's Day and received a 10% discount. We are highly satisfied with our entire experience. Thank you! "


Verified
1/5

2014-06-14

"Could not contact K2 Motor, to get information. After 5 attemps, I gave up."


Verified
1/5

2014-06-14

"The rear bar and supports are twisted and were very hard to install. Now when i drive i hear a whistle noise. Going to return item. finally got through on their online chat room after 3 failed attempts and they are sending me another one... Only problem is I now half to send the bad parts that are defective and pay for it myself ...nice.... Tried from 4 30 pm mst to 5 30 mst to get hold of some one their and they will keep u on hold then pick up and u hear music then on hold again then guess what they hang up. Shock suprise..... Wish i had paid the extra money not to half to deal with this ...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-06-12

"I've made many transactions with K2Motors and I am more than satisfied. Their quality and prices are unbeatable. I definitely recommend. "


Verified
4/5

2014-06-02

"I do not have a tracking number. I would like to know where my order is. If anyone uses k2 motors for parts or has ordered from them good luck. They don't answer the phone for customer service and do not give a tracking number this type of service is not acceptable. I am giving them a big thumbs down. I was told up to 7 days to ship well it's over that time frame. Still no delivery."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-22

"great job fast on time good product would rec
"


Verified
5/5

2014-05-20

"Parts were excellent condition. As compared with other similar items from competitors.fit and finish is top quality. Also easy, user friendly site helped purchase go quick and smooth. Thanks for making my vehicle look great again."


Verified
5/5

2014-05-15

"The service was fast and helpful and the next day after the order I got a call to confirm that I had actually ordered it and not someone else. They actually care about their customers. "


Verified
5/5

2014-05-09

"Tree Frog is the absolute best air freshener for anywhere you need it to smell good!"


Verified
1/5

2014-05-09

"Placed an order they confirmed the following Monday after the order. Then a week later I did not receive any email notification of shipment . I called then and item was on backorder 1 to 2 months. They did not offer an alternative or have a substitute.not a happy customer"


Verified
5/5

2014-05-04

"Great product! Great service! Ordered a set of tail lights on Monday, received them in perfect condition Friday, easy 20 minute install. Thanks for your outstanding service!"


Verified
5/5

2014-04-24

"excellent service, better product"