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Verified
1/5

2005-05-21

"Same experience as everyone else...paid for 2 dvd's that I never received...and no response via many, many many emails...and, of course no phone number ANYWHERE on the website!!!!!!!!!!!!!!!The website doesn't exist anymore...just tried to find it."

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Verified
1/5

2005-03-20

""SUPERMAN DVD 4 DISC SET" I am very disappointed with their service.
I placed an order for SUPERMAN DVD SET- They charged me $50.98 in November on my credit card, and they have never sent the DVD set- or they have not answered my emails - i have Sent many emails, and to no evail - no communication what so ever- this company is a thug- they are stealing money - daylight robbery - Please help me and many others!!
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Making decisions on their own
Being easy to reach
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
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aml
Verified
1/5

2005-03-11

"it appears i have been ripped off like so many of the others listed here. i stand to loose
64.85 from kazikes.com. from reading here it seems i have made a big mistake, and it for a lose. i hope the bank can dispute and get my money back. does anyone know what city and state they are doing business from? ****@****
"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Verified
1/5

2005-02-13

"I ordered 2 DVD's, was charged to my credit card on 11-9-04 and still can get no response to why I have not received them. I emailed to cancel to order but have had not money credited to my account. Won't do business with them again."

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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Ease of checking delivery status
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Delivering products damage free
N/A
Overall technical support
Being easy to reach
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Verified
1/5

2005-02-13

"RIPPED-OFF!!! I wish I would have know about this SELLER RATING website previous to my order with Kazikes. I was charged (credit card) on 10/19/2004; as of today, 2/13/2005, no refund, no response to numerous emails, and no merchandise. I believe this company does not really exist. RIP-OFF!!!! Stay away, lest you become their next victim."

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Is trustworthy
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Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Being knowledgeable
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Verified
1/5

2005-01-13

"this business has ripped me off by takeing my money in october 2004, and not sent 8 dvds I ordered.after I sent several e-mails, the only reply was there automated one that said they would get back to me in 24-48hrs.this never happened on two occasions.still no word from them 13.1.05."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
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Customer service being knowledgeable
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Verified
1/5

2005-01-12

"The last time I heard from them was on 11/12/04 telling me that my item was on back-order and I would be notified when it would be shipped out (within a few days or so). I have emailed 4 times since then asking when it would arrive, as they got paid but I didn't get what I paid for. NONE of my emails have been responded to. I am very dissatisfied with their service. I would not recommend them."

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Verified
1/5

2005-01-06

"Pre-ordered a movie on 29th August which was due for release on 2nd November. Item never delivered, no replies to emails and no likelyhood of ever seeing it. Ended up buying it from Amazon and got it in less than two weeks from the other side of the world.

This company has either folded or is a sham.

After five years buying and selling over the net this is the first time I've been burnt, so probably shouldn't complain.

BUYER BEWARE !!!
"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Verified
1/5

2005-01-02

"I ordered three DVDs on October 17, 2004. I received two of the DVDs a month later. I was told in an e-mail that the remaining DVD was back ordered and would be shipped in seven to ten days. After having made numerous e-mail inquiries with no reply from the company I am still waiting for the DVD to arrive. I regularly order via the Internet and have never dealt with a company that has shown such a cavalier attitude toward customer satisfaction and has provided such low to no service. I would recommend not purchasing at this site. Their "good" prices are not worth the poor treatment that follows the sale. "

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Verified
1/5

2004-12-31

"I PLACED ORDER ON NOVEMBER 10 MY CREDIT CARD WAS CHARGED AND I HAVE NOT AS OF TODAY RECEIVED MY PRODUCT. I HAVE SENT MULTIPLE E-MAILS AND RECEIVED NO ANSWER. DO NOT PURCHASE FROM THIS COMPANY THEY WILL STEAL YOUR MONEY."

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
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Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
1/5

2004-12-21

"Never recieved order. Ask to have refund after order was put on hold. Never got a response back. They put my order on hold and took my money. Went to bank to file complaint and will take 180 days before I hear anything. Don't buy from this company. Sorry excuse for a website."

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Verified
1/5

2004-12-17

"My order was placed on 9/17/2004 9:12:08 PM.

Found items for cheaper price on another site, wrote to Kazikes for a price match. They said, "Dear Jennifer,
The order has been shipped out. We can match the price if you still want the order. Please let us know. If you decide not to keep the order please refuse the package.

Thank you and have a great day!

Regards,
ORDERS"

I said OK will take items with match. They sent e-mail saying refund confirmation on way....THREE MONTHS and countless e-mails with no response later...NO REFUND.

I have documented all e-mails. This business is a fraud...DO NOT PLACE YOUR TRUST IN THEM. It's the FIRST TIME I have been so blatantly ripped off and I shop the internet constantly!

"

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Is committed to quality products and services
Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
1/5

2004-12-16

"

Kazikes are a bunch of crooks. They debited my credit card account on 4th November 2004 as I ordered a DVD off them. It is now 16th December 2004 I have emailed them on numerous occasions and am now going to report them. DO NOT BUY FROM THIS COMPANY.
"

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Verified
1/5

2004-12-14

"I made an order on 11/13/2004. Money was taken from my account the next day. Yet my order status says "awaiting approval". I have not received the order and they have not responded to my emails except that it was put in sequence of received. It is now 30 days old."

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Verified
1/5

2004-12-11

"I placed my order for two DVD sets in October; it is now December 10th. I recieved conformation that my order had been shipped; it is still not here. After sending a complaint I recieved an e-mail that I would be contacted in 24-48 hours. It's been three weeks! This place is stealing from there consumers. It is a scam!"

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Overall quality of the company
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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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N/A
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