"Have purchased three systems from KC Computers, most recently purchased two AMD machines for my business. Both machines were built and arrived in a timely fashion, all was as requested. During the order process, several suggestions were made by Kevin to lower my cost by eliminating items not really needed. How many companies will do this?"
"Over the past several years, I have purchased three PCs from Kevin at KC Computers for my home use. Each system was very affordable and performed flawlessly upon arrival. I can not recommend KC Computers highly enough. "
"Kevin is great. I would highly recommend this company and I plan to use them again.
I was looking for a home desktop system for web design. I had a vague idea of my technical requirements. Kevin made some excellent suggestions and I am very pleased with my system.
KC Computers deserves the high ratings it receives on this board. Excellent company, quick and professional service."
"Within five minutes of my request for quote, I heard back from Kevin (the owner) himself. The advice was helpful and the responses were all very prompt. KC is definitely a great resource (both advice and products) for the novice computer builder and I will recommend him to friends (as he was recommended to me).
Also, when I had motherboard problems, he spent a lot of time on email and the phone (including long distance calls by him) helping me figure out the problem. When we narrowed it to the MB, he immediately sent out a replacement to fix the problem. Also, his tech support help was very appreciated."
"Needed three hard-to-find hard drives for our business and Kevin found them for us at an excellent price! I respect his professionalism and eagerness to help us out."
"Honest,fast and reasonable-what more can you want?"
"I have been very please with my purchases from KC Computers. They were very helpful and easy to work with. The computers arrive right on time. I have bought nine computers from them this year and would buy from them again."
"This was my second major purchase from Kevin, and I could not be happier. His prices are great, and he's been very helpful in troubleshooting problems. He always answers email quickly, and any time I make another purchase, KC Computers is where I'll go.
Highly Recommended! "
"I have dealt with Kevin and KC for close on 5 years now in a variety of component and system purchases. I've always received fast, professional, courteous service and personal attention on all questions or issues raised during my transactions no matter how "insignificant" or "trivial" I myself thought they might have been. This is a company that cares about the quality of its service and satisfaction of its clients to the highest degree and I wouldn't now nor ever hesitate to bring my future business to them."
"I've been very pleased with my computer and services from KC Computers. I recently had a problem with my computer and it was repaired immediately and service was excellent- I'd certainly purchase from KC computers again and am recommending KC to my friends. "
"Pure satisfaction. Emailed Kevin about what I wanted, went through a few intelligent back-and-forth emails on compatibility, got great advice, and placed my order (all same day). I needed the package to arrive at its destination on a specific date -- no problem. Took the system out of the box, slapped in a few cards and drives, and it worked perfectly first time out. Could not be happier with the entire experience, and will not be shopping anywhere else."
"I HIGHLY RECOMMEND this vender! They are the benchmark for Customer Service & Support! You
will not get burned. I had a custom built PC made by KC Computer. I was looking for
specific components. They were very quick. After a while the mainboard was having problems, and they replaced it with a new mainboard with an updated chipset no questions asked and without any additional fees. I was very impressed overall. They respond very quickly to e-mail. When I had various issues related to the OS (not hw), they assisted me
as if I was their only customer. Since I live local to this vendor, I would drop of my PC and they would reinstall the OS, and I would usually get my PC back in working order that day or the following! I download a lot of s/w and sometimes the OS can't handle it. Just recently, I built a new PC from parts I had and various other vendors. I was running into some snags and e-mailed KC Computer and they even gave me suggestions which worked, despite not making a $1 off this new PC. This is unheard of! In dealing with many other vendors, there is just no comparison. My experience with KC Computer was amazing and has set very high and really unrealistic expectations for other vendors. If I did not build my own PCs, there is no doubt who I would trust my hard earned money with."
"I've been ordering from KC since 1997 and he and his company epitomize CUSTOMER SERVICE!! He works best with email and I don't think I've EVER had to wait more than a couple hours for a response, and it's more often been within a few minutes. His prices are resonable and competitive and KC will do whatever he can to ensure you get the right equipment that best serves your needs. I wish all companies, online and brick/mortar, would adopt KC's customer service policies - I won't order from anyone else.
Frank Bell "
"KC helped me put together a heavy-hitting machine that was tailored in every component to what I needed. The price was excellent and the delivery across the continent was quick. One of the internal fans was jostled enough during transit that it sounded like a freight train; KC worked his mojo with the OEM and I had a replacement in a jif.
This was probably my fifth or sixth purchase of _something_, though the first in several years, and I'm happy to say that they're as great today as they were when I first bought. If you scour the Internet you might find a lower price but you will NOT find a better overall experience."