"I decided to order a custom PC from KC Computers after seeing some of the owner's posts in newsgroups, and seeing their excellent rating here. After exchanging a few emails with Kevin to decide on the bits and pieces, and with him guiding me, I ordered the PC, which arrived today. Everything seems to be in perfect order. Pricing and shipping are very reasonable. I have no doubt that I will use KC Computers for all my PC hardware needs in the future."
"I've been buying computers from KC COMPUTERS for the last three years to build Linux clusters for some heavy duty number crunching. We have built three such clusters in the last three years and the hardware has performed extremely well. Kevin was very helpful in the finding the hardware that meets our requirements and has met our difficult delivery requirements (a large number of machines built and delivered in a short period of time). These machines are being used on some very large Department of Energy projects and are very important to the staff. I will continue to buy my machines from KC Computers because I know that I will get solid hardware that is well assembled and supported. The fact that Kevin will build the computers to suit is great for building Linux clusters.
Please feel free to contact me if would like more details on my purchases from KC Computers."
"We have been doing business with KC Computers for two years now and continually find they have the best prices and the best response time of any of the software/hardware dealers we purchase from."
"I purchased a custom system from K.C. computers about a month ago and it has performed flawlessly to this point.
VERY impressive customer service , professionalism and recommendations to suit my needs(not always the highest priced product}
I will gladly use Kevin for my future hardware or system needs and would not hesitate to recommend K.C. to all who ask,definitely a painless and refreshing online shopping experience. "
"Very good shopping experience: Helpful, friendly, knowledgable, fast and outstanding prices."
"I was looking for a reliable person/company in my community. KC was recommended by friends. My experience is representative of all the comments on the WEB - very positive.
1. He helped me choose the optimum components to upgrade an older system - not the cheapest, but not more than I needed.
2. The System was ready when promised. I was able to pick it up.
3. He responded to questions I had about the System very quickly.
4. The system has performed without problems for 9 months despite additional hardware and software tagged on."
"I used KC Computers in 2002 and I used them again in 2005. Great service, fast responses via e-mail and they are very helpful. I would recommend to anyone."
"I am very pleased with my order.
1. The computer was assembled and delivered on the estimated schedule.
2. I was given excellent advice about the components that make up the computer.
3. I believe that the price paid was very good. I have not found a comparable performance machine from any of the major companies in the same price range.
4. The computer has worked reliably. (I have been using it solidly for 1 1/2 months."
"A great customer experience, especially considering what you get from the big guys (Dell, Gateway, etc...).
Kevin Chalker, the owner of KC gives a level of personal service unheard of in this day in age in the personal computing space.
Based on some horrendous recent experiences with Dell (I've been responsible for 100s of PCs purchased from them for 10 years), I decided to build my own and wanted advice and some hand holding.
I got good advice and the right help when I needed it (and quickly).
KC is not the slickest company (no fancy ecommerce on their site), but you get real people behind the operation, and something that's missing from ecommerce, respect for the customer.
Prices are fair (of course you can get cheaper elsewhere), but that's not why you will go to a vendor like KC. I recommend them without reservation!"
"My son bought a system from KC the summer of 2001, I was skepticle at first, but the service,after the sale follow-up and fast response to any and all questions convinced me to buy a system for myself month later when the need arose. I have never seen such quick response to any questions we had concerning start-up or even later."
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"KC-Computers is great!
If you want a great, custom-built system at a very resonable price, look no further than Kevin at KC-Computers. I've used him a couple of times and recommended friends too.
A friend had some motherboard problem (hey, it happens!), Kevin built and mailed another identical system at the same time she packed up the original system.
Upgraded my monitor (from regular CRT to flat CRT) when he was out-of-stock on original model.
He's also very knowledgeable on upgrades and drivers. His deep product knowledge allows him to make excellent product/component recommendations. Systems arrive tested, nicely assembled and in good condition using quality (but generic and easily upgradable!) components.
I mention kc-computers to all my colleages looking for a computer.
Nice job Kevin!"
"KC Computers was recommended to me by a friend that had been using them for years. My previous system was an Alienware, and I was never impressed with the machine nor the customer service; the price did not seem justified.
This time around, I also considered Dell or Gateway. I am so pleased I went with KC Computers, and will order from then again (not only my next system, but upgrades for this current one). What sold me was the price, the recommendations, and the fact that I could get specific hardware and Kevin would put it all together. Mostly what sold me is Kevin's customer service.
He responded quickly, politely and intelligently to my emails. If I had any concerns, eh addressed them. After I had the PC, I had some driver issues with a game I like to play. This had nothing to do with their system, yet Kevin took the time to help me troubleshoot it (see if anyone else will do that for you!), and then he followed up a few weeks later to make sure all was running well.
I almost wish I had at least one bad thing to say, so that you wouldn't think I was making it all up. But it's all true, I'm 100% satisfied with this company. Thanks again, Kevin! (PS---the shipping is very reasonable and quick!)"
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"Have bought 4 computers and various hardware over a number of years. Always a pleasure to deal with -- fast, efficient, honest. Have always availed myself of his advice. Excellent support; responds to problems rapidly and fairly. Cannot praise too highly."