"Hell of Dope, and sick"
"it was just super annoying having half of my order turn out to be "out of stock" they really need to get it together and improve their inventory system obviously because you can find most the brands elsewhere this doesn't make me want to shop at karma loop. "
"Awesome gear at great prices "
"I ordered my son 3 pairs of pants. I received two of them and a month later, I'm still waiting on the other pair. I received an email that I hadn't received my third pair due to a catastrophe in Louisiana and I didn't mind but to still not have received it is bogus! I haven't received any emails from them after I emailed them about it. And there is no number to contact them only by email but they don't respond. My son loves their clothes but I will not be buying from them anymore!"
"As others have mentioned, this place has gone way down hill. And you don't even realize it until after you have placed the order. They used to be just a normal merchant but things have changed drastically. Instead of actually selling and shipping items themselves they have basically just become a front for the brands of all the things they sell. And that ranges from the bigger names like Adidas to a ton of small independent brands. So when you check out and notice that shipping costs are very high, there is a reason for that. One that they only hint at and don't make obvious. Most of my stuff didn't even get shipped out for a week after I made the purchase, and then with shipping that took another week to get here. 2 weeks to get domestic products is never acceptable and many people report much worse wait times, even months.
If you do actually research the policies on their site, they do specify the lengthy wait times, but they of course never make any of that known during the order process. Back in the day you ordered your stuff, paid a reasonable price for shipping, and everything was shipped within a day or two and arrived a couple days after.
This is just garbage, this site shouldn't even exist if they can't operate better. "
"super trendy clothes, some of it i can wear"
"I use to order from this site and never had a problem but now their a hot mess. First i checked my order out with my paypal account so all the information they need was there. When I checked my order status they was sending my order to the wrong address an old address. I contacted them on this issue and they was not able to help me thanks god my grandma still live at that address. Then i get the shirts in the mail and he shirts was L and two extra extra large when I order a L and two M on top of that the shirts look like males shirts. Then they said i order the 2x like seriously at the time i order my tops they didn't even sale them in a 2x and they still don't and that was not even an option. I'm so upset with this company and i will never order from them again."
"I wanted to buy a number of items and I live in Australia.
After long time looking through the site I chose to checkout 7 items, only 2 of which i could ship to Aus. Safe to say won't be considering this website as it is a waste of time if outside US. Should really improve their reach."
"Hi I just had to write and say what a wonderful employee you have. Kayle helped me to solve my issue. She was prompt in responding to me and always positive. What a pleasure to have someone like her deal with customers! Thanks"
"Karmaloop is a great site where you can get really nice clothes for a good price, especially with all the constant sales going on. I will for sure be returning to Karmaloop."
"Great clothes, no issues with returns good service"
" My name is Jamaal Thomas customer with Plndr/Karmaloop for years and just wanted to acknowledge Customer Service Representative Isaiah Bond who has tremendous customer service skills and have been doing excellent job. He went the extra mile to make sure my Plndr experience was phenomenal and also help me get credits that I wasn't given In the past and made sure they all went through for me once he got me the credits. "
"So you like what you see at Karmaloop, we did too. That is where the happy experience ends. It took weeks to receive our order and we bought three shirts and one pair of socks. The cost for shipping $61.28 that is horrible right but Karmaloop was not finished charging us. The package arrived with a $31.00 brokerage import fee. This of course is absolute b.s. we have ordered on line from many different companies and NEVER been charged a bend over and let me stick it where the sun don't shine kind of fee. We have the merchandise but Karmaloop has permanently lost our business. Too bad because we could have been repeat customers. "
"Unproffessional Company that trys to take advantage of the customer. Rip off artists. If you value your money, spend it somewhere else. Worst Customer Service and Management within a company that I have seen i quite awhile."
"DO NOT ORDER FROM Karmaloop.com!!!!!!!!
They have restructured their business so now everything ships direct from their vendors. In result as a consumer it may take 2-3 days for your item just to ship, or 2 -3 weeks. Or not ship at all. The communication, service, support is awful. I returned 5 items, never got refunded. Went in circles with support trying to get a refund. Never got refunded $150+ worth of merch. These guys are a skam! dont do it!
Prices are high!
Service is aweful!
Selection is bad!"