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Customer service:
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Return/Replacement policy:
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Verified
5/5

2014-09-05

"Courteous staff, fast service, and tire rotation/balance is included for life of the tires. The waiting area is nice, too."


Verified
5/5

2014-09-04

"Very fast service. Received courteous and helpful service. Would recommend Kauffman to anyone."


Verified
5/5

2014-09-04

"Took the car back at my appointment time, did what they said they'd do, charged what they said they'd charge. A nice extra touch would be to wipe the wheels off after rotating since they get fingerprints, but I can't complain."


Verified
5/5

2014-09-04

"I purchased four Continental Pure Contact tires for my Mazda 6. Kauffman put the tires on quickly and actually used a torque wrench, not a torque stik to tighten the lug nuts. It is good to see someone tightening the wheel lugs correctly and avoiding warping the hubs or rotors. Good job. "


Verified
1/5

2014-09-03

"I made an appointment and never heard anything from them"


Verified
1/5

2014-09-03

"I have purchased several sets of tires from Kauffman Tire, and had other services done there as well and have always been pleased with their services. I made an appointment for 10:00 AM to have a bad tire replaced and an alignment. It took over 2 hours to get the work done! What's the point of making an appointment if it's going to take that long? Looks like I may go elsewhere for future services."


Verified
5/5

2014-09-03

"Everything was done professionally and in a timely manner. Kauffman Tire made a recommendation on a similar priced tire but they have ad better results than the tire I was going to order. "


Verified
5/5

2014-09-03

"I needed new tires, and Kauffman exceeded my expectations at every step in the process. The cost of the tires was cheaper than anywhere else I could find online or in store, the installation was very quick, and the rep I dealt with was extremely friendly and great at his job. I will definitely use Kauffman in the future."


Verified
5/5

2014-09-03

"We felt very good about the price we got for our new tires. Also, the staff is so professional and courteous and seem genuinely pleased that we're there! Great experience!"


Verified
5/5

2014-09-02

"They were on time, and on budget!"


Verified
5/5

2014-09-02

"Great service and excellent advice!"


Verified
5/5

2014-09-02

"From the time i arrived right up to the point i was getting in my car to leave was given full attention. The waiting area was the best i'd ever seen(cooler stocked with variety of drinks, comfy chairs, desk w/comp., etc.) Thank you Kauffman for the best tire purchasing experience of my life!!!"


Verified
5/5

2014-09-02

"The staff was extremely friendly and helpful. I mistakenly ordered the wrong tire size, and they still fit me with new tires and matched the price quote I was given with the other tires and accepted my coupon even though the brand was different. If your credit is good, they have a great financing option. I will definitely return!"


Verified
5/5

2014-09-01

"great as usual. i could expect no more"


Verified
1/5

2014-08-31

"Had set up a time and date and was bypassed by several other customers. Also did not do what I asked them to do and I watched them work on my truck and they were saying things that they done but really didn't do."