"Steve and his crew at the Crabapple Kaufman tire are wonderful to work with. I dropped off the car at night and said I needed it back by 1:00 pm the next day and they had it ready with all 4 new tires. They are friendly and can do car repairs as well. I saved a lot of money by buying the tires from them. I made my appointment on line and ordered the tires on line. Steve and his crew are willing to go the extra mile and make the customer feel specail"
"Was disappointed that I made an appointment (for 11:00am) 2 days prior for 4 new tires and was told upon arrival that it would take ~ 90 mins. Car was finally moved in (according to receipt) at 12:45. Not sure what the purpose of making an appointment is. I sat in waiting area and watched others come and go and after 2 1/2 hours talked to the manager. He said they were short handed, yet my car had been on a lift for at least an hour with only occasional work being done. And other customers had come and gone. Got the car back after 3 hours....... no alignment! Manager did provide a discount "for my troubles".
Have purchased many, many sets of tires over the years at Kaufmann. The location in Towne Lake used to do a great job. Not so much anymore."
"Kauffman Tire replaced the tires on my daughter's car in a timely and professional manner. Not only did I receive a great price, but I received great service as well. "
"I made an appointment on line, nobody tried to hard sell me anything once I arrived.
They took my car in on time , I received a $144.00 discount thanks to Justine Upton's
homerun in the 4th inning the night before. I had a very bad experience with another Discount Tire company when I purchased tires for my wife's car. I will be back soon to get both vehicles aligned."
"I HAVE BEEN A CUSTOMER OF KAUFFMAN TIRE FOR YEARS NOW AND I AM VERY SATISFIED WITH THEIR SERVICE AND WORK!"
"everyone at this store was GREAT kept you informed about how far along they were with the car polite overall a GREAT expierence we will be back and the prices were Great"
"The staff at Kauffman was quick, professional and thorough."
"Great service and price at the Woodstock Ga location. Made an appointment on line. Worked perfectly. Tires installed under an hour. "
"The store was clean and the waiting area was nice. There were no options for drinks other than coffee or 3 varieties of Coke and I don't do caffeine (not a big deal). There did seemed to be an urgency over who's eating or getting their brunch over customer service (still no big deal). The tires were fairly priced and the service done professionally. My main concern was that after I got my new tires they had to driven over literally hundreds of valve stems and shrader valves that were piled up in front of every bay entrance on both sides of the building. The last thing a tire customer wants is to get a puncture leaving the tire store! Am I right? But I am happy with my tires."
"Good service , good price. Needs to check online appointments if that is something they offer. I made an appointment online. They we're not aware of it when I arrived. I had to wait but they did find it after I told them my name."
"What did a great job finding my tires and getting them shipped in and mounted"
"Good service. Fair price."
"Bad News - No one bothered to call me to finalize my reservation, so I did not bother to show up to the appointment. No one bothered to call me when I missed the appointment. I guess your online appointment system is a joke.
Good News - I did bother to get my oil changed at Jiffy Lube. They were actually nice and took time to speak to me about my vehicle."
"Overall pleased, but was a little discouraged that the new tires were not properly inflated. When I got home my front right tire looked low and the psi was 31. All 4 tires were 31 or 32 when 35 is what I usually keep in the tires. "
"The management was very courteous and delivered on all things they said they would. The service on my truck was spot on and at a good price. "