"Great deal on tires, and was very happy with the service."

"The folks did a great job. I called late and they went out of the way to get me installed and rolling on a set of tires that are doing wonderful. Thank you. Jim"

"Scheduled an appt on line. Prices were VERY competitive and service was very good. I would go back without a doubt"

"We love Kauffman and brought one of our cars to get 4 tires replaced. We didn't realize that there was a Braves special going on so the place was chaotic to say the least. We dropped the vehicle off after our service at the dealer around 3 pm. We never received a call on the status so we went back to the store around 6 pm to check on the car. We had to wait over 35 minutes to find out that our car had not even been started yet. To this point no one explained to use the issue with the longer wait due to the Braves special. We told the crew that we would just come back the next day. We came back and ended up waiting another 45 minutes to check out with our car. It was only then that someone finally explained to us about the Braves special that was clearly causing serious headaches for the staff. I would recommend that if you continue the Braves special, you have people schedule an appointment and honor the pricing if the appointment is made on the day of the special. I also think you should do a better job of communicating the situation to your customers so that when excessive waits occur, the level of expectation is already in place. I also think that if you have these special, you need to over staff your locations, the poor folks at our place were swamped!"

"They called me the day of my appointment about 4 hours before I was to have new tires installed, saying the tires haven't come in yet. They did give me a better tire, for almost the same price. The installation took 2 hours, even with an appointment! Then when I washed the vehicle that evening, I had seen where they had scratched all 4 wheels at the bead of the tire. Guess you get what you pay for! "

"Kauffman delivered as promised and deducted the $144 Braves 4th inning discount without having to ask."

"I was very satisfied. I was very satisfied."

"Everything I wanted and exceptional customer service."

"Wanted two tires thinking the other two were ok. Showed me they were showing some wire and needed replacing also. Gave me a discount for buying all four and even mounted the best old tire for a spare."

" Thanks for the fast service. the register system was down but they were still quick,"

"Excellent customer service, staff met me in the parking lot and knew I was coming."

"no problems with this transaction"

"The overall experience was great; however the estimated wait time far exceeded the actual work time and this was with an appointment"

"Very satisfied - assistant manager Mike was very friendly and helpful! "

"Jose the assistant manager was the only person that responded to my email request for quote.
the amount he auoted was exactly what he said and the product is great.
great employee, location was clean, very professional employees.
he even upsold me on the warranty.
it was a pleasure doing business there."