" I made an appointment online to buy 4 new tires. The online reservation system said there were 4 of the tires I needed in stock. I arrived at the appointment time, gave them my key and waited over an hour before the guy who checked me in confessed that they did not have the tires in house, and in fact they were not going to arrive for another hour. He said that the 4 tires either had never actually been in stock or that they had been sold after I booked the appointment online. According to him, their computer system "isn't smart enough" to reserve the tires. The new tires were finally installed 3 hours after my appointment time. Not sure I will be going back to Kauffman Tire."
"There's nothing to dislike. The manager was friendly, courteous, and fast. Wll use again."
"Courteous staff, timely professional service. I would highly recommend Kauffman for all your tire and service needs."
"Salesman was AWESOME. Just don't like been upsale much."
"Exceptional service. They will get all of my business in the future."
"The invoice didn't match up with the price quote. "
"Very friendly associates. The work was done on time and completed to my satisfaction."
"Liked that they washed my tires after installing them. Great service."
"I researched tires on their website and was able to make a great choice for my Mazda 5. I liked that I knew what the cost would be even before I brought my car in the next day for installation."
"Great job in a short time. Very professional"
"I had a 12:00 appt and had to call at 2 to check status. I had to call again at 4 to check status. I then had to call again at 5. Shortly after that was told it would be ready the next morning. Each phone call a had to ask if the brakes were looked at. Finally after 5 I was told they needed to be replaced. I made an appt to speed thing up. When I made the appt and dropped if off I told them to check the brakes. I never received a call until after 5. Bad communication and wait time. The tires and brakes work and perform as I expected."
"I came in unexpectantly and the gentlemen maneuvered me into the schedule very well. I was so thankful!"
"Sales person too pushy. Called next day to trying to sale me tires. AlI i wanted was an oil change"
"Great, fast service. They also price matched."
"I am very satisfied with my new tires and the service I received. "