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Customer service:
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Return/Replacement policy:
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Verified
5/5

2014-05-09

"Excellent service went the extra mile when they stayed open a little late so I could pickup my vehicle "


Verified
5/5

2014-05-07

"Service was quick, everyone was very nice. Very clean waiting area with a good selections of drinks available."


Verified
5/5

2014-05-07

"Years ago I visited the Riverdale location that is now closed-------I thought Kauffman Tire was awful. I decided to try the Austell location since it is nearest to me now & they & the service was awesome. The staff there was courteous & professional. Look forward to dealing with them again as well as recommending them to family & friends."


Verified
5/5

2014-05-07

"easy peasy lemon squeezy easy peasy lemon squeezy"


Verified
5/5

2014-05-07

"Very satisfactory, even asked if I was sure I needed what I was requesting based on mileage. I was aware of it, but it made me feel good that they would not take advantage of me if I did not know why I was having the service done."


Verified
5/5

2014-05-07

"Extremely good service, great attitude, very knowledgeable, and very friendly. Everyone there was helpful, really went out of their way to accommodate. I highly recommend anyone to do business with this store in kennesaw, on wade green road. "


Verified
5/5

2014-05-07

"8 tires on two cars. In and out with minimal wait time. No surprises."


Verified
5/5

2014-05-06

"I had a nice experience in my first visit and business with Kauffman Tire @ Albany Georgia. The staff was courteous, knowledgable, and professional. I will gladly refer them and continue to do business at this location. Thanks!!"


Verified
2/5

2014-05-06

"Having to wait an additional day to get my tires was frustrating to say the least since I called a day in advanced to make an appointment. If was wasn't paying attention to the fact my car was ready and sitting I would have been waiting for an additional 30 min. They was nice enough to offer my install for free. But my time was more valuable. "


Verified
1/5

2014-05-06

"It seems quite useless to setup an appointment if when you get in, you are told that you will still have to wait 2 hours to get your tires installed. The reason I chose Kauffman Tire is because they used to have the 39 minute guarantee. Since that is no longer out there, the delays have gotten much worse. I will not return to Kauffman tire unless that guarantee is reinstated."


Verified
5/5

2014-05-06

"Great customer service. I was in and out. Best prices on the tires I needed for my truck."


Verified
5/5

2014-05-05

"The staff was helpful and prompt."


Verified
3/5

2014-05-05

"I had the tires rotated with oil change one of the tires had only 25lbs/inch pressure before i took it in it was same when i brought it back, in this car you do not even have to check pressure with a gauze it shows on the panel.--just not payint attention

next oil change is re. after 3000 miles but on the sticker it adds up to only 2000 for next oil change-bad math
"


Verified
5/5

2014-05-05

"Good experience, good prices!"


Verified
5/5

2014-05-05

"Everyone in the store was great, and they gave me a fantastic deal on the tires and the alignment."