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Verified
5/5

2014-05-14

"Kauffman Tire had the tires ordered and in stock the next day. They had everything ready to go when we got there.
"


Verified
4/5

2014-05-14

"Good service from Patricja (Tricia) and David - they were friendly and accommodating. I took advantage of the Braves/Kauffman Tire $144 off a set of new tires offer. My first tire choice was not available (the tires have to be in stock on the day of promotion) but my next choice (Kuhmo) was. "


Verified
4/5

2014-05-14

"very helpful and professional"


Verified
5/5

2014-05-14

"Excellent store, clean well maintained in waiting room and shop . Employees are professional, well trained thorough in the task and the Company is outstanding in service guarantees that they stand by without issue . The best tire company in Lakeland Florida. No high pressure at all like the competitors"


Verified
2/5

2014-05-14

"I used the online booking process to select new tires for my SUV. The system recommended a tire size for my vehicle. I selected the tire with outlined white letters and was told that I would contacted to set up an appointment. The Kauffman rep contacted me the following morning and said the tires I selected were not in stock and would have to be ordered for same day delivery, although they were in stock online when I made the reservation. I wanted to take advantage of a promotion that was only available for that day and was told that the promotion was valid for in stock tires installed on the particular day. I asked could that offer be honored, since the online system provided me with false information. The rep informed me that they would not honor their offer due to an online mistake. The rep was able to have the tire delivered later that day and installed for me, so I ended up receiving the offer. I sent my spouse to have the tires installed and left instructions for the outlined white letters to be placed on the outside of the tire. The rep informed her that the tire did not come with outlined white letters even though the internet wording and pictures indicated it did. So the tires were installed, and the front end was aligned. After installation, my spouse called to inform me that the tires appeared smaller than the oem tires. After my spouse arrived home, I inspected the work and noticed that the tires were smaller than the oem and what was on the vehicle prior to installation. The smaller size was suggested by the computer system and not caught during the initial set-up/installation process. Needless to say, I called the store and was told that there was not anything they could do for me, but they would notify their marketing department to ensure the errors with the online process are corrected going forward."


Verified
5/5

2014-05-13

"Everyone was nice and professional.would highly recommend "


Verified
5/5

2014-05-13

"Everything done as requested"


Verified
5/5

2014-05-13

"Jennifer was very helpful! Got ill day of original appointment. She told me " Life Happens", rescheduled the appointment for following day. She was very polite and helpful! Service was done promptly as I had an appointment, was very pleased over all."


Verified
2/5

2014-05-13

"Tires and price were very good. However, the TPS sensor was not reset at the original appointment and had to return next day, which cost time and effort. Should have been completed upon installation of tires."


Verified
5/5

2014-05-12

"Everyone there is great. Very knowledgeable and helpful. Jennifer confirmed everything with me before hand so that I knew my tires would be there and everything would be ready.
"


Verified
5/5

2014-05-12

"Excellent price & service."


Verified
5/5

2014-05-12

"The online shopping for wheels and tires was great and very easy to gnavigate. The store manager was extremely helpful with my decision of my purchase. I am very grateful to Thomas (Store Manager) for his expertise.

Thank you Kauffman Tire!
"


Verified
5/5

2014-05-10

"Quick, easy, and friendly!"


Verified
5/5

2014-05-09

"Great Tire dealer. Will continue to take all my automotive business here. Awesome job!!!"


Verified
3/5

2014-05-09

"I scheduled an appointment on the internet to have tires put on my car. I arrived in time for the appointment but was told it would be about two hours to get to my car because they had people ahead of me that had walked in. What is the use of an appointment?"